Planned Companies logo

Planned Companies

Weekend Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

competitive pay
inclusive workplace
Equal opportunity employer
supportive team
community engagement

Job Description

Planned Companies is a distinguished property management and lifestyle services company dedicated to enhancing the tenant experience through exceptional front desk and concierge services. Located in Emeryville, CA, the company prides itself on maintaining safe, presentable, and welcoming environments for all residents, guests, and vendors. With a strong commitment to customer satisfaction and personalized attention, Planned Companies offers a unique blend of hospitality and professionalism that sets it apart in the property management industry. The company is known for its focus on building meaningful relationships with tenants and providing tailored lifestyle services that cater to individual preferences and needs.

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Job Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • Excellent written and verbal communication skills
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
  • Document, secure and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby as well as maintain and control keys and access cards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location