Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Discovery Senior Living is a prominent provider in the senior housing industry, recognized as the 9th largest operator in the United States following the strategic addition of its TerraBella Senior Living division. With a commitment to delivering exceptional care and vibrant community living experiences to seniors, Discovery Senior Living emphasizes creating welcoming and supportive environments through its various communities. TerraBella Windsor Lake Senior Living, part of this expanding network, exemplifies these values by fostering an engaging and respectful atmosphere for residents and their families. The company values leadership, innovation, and community involvement, offering tremendous career opportunities for dedicated professionals who... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years of customer service experience and/or training
- Ability to communicate effectively with residents, families, and staff
- Basic computer skills for managing logs and scheduling
- Strong organizational skills and attention to detail
- Friendly and professional demeanor
- Ability to multitask in a fast-paced environment
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years of customer service experience and/or training
- Equivalent combination of education and experience considered
Job Duties
- Carry out telephone answering and reception duties as required
- Take complete messages with pertinent information and communicate messages to the intended recipient
- Greet residents and visitors, answer inquiries and give directions
- Collate brochures for the marketing department
- Prepare meal tickets for team members and family members, tally meal count sheets for Dining staff
- Update Resident Phone List and Roster and Move-In and Move-Out Register daily
- Manage appointments for residents and family members such as hairdresser and transportation
- Maintain and keep desk and entry area neat and organized
- Organize and distribute mail to residents, Executive Director and Department Coordinators
- Maintain resident forms for miscellaneous credits
- Ensure adherence to all company personnel policies and established operating procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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