Weekend Concierge (2-7pm)

Sacramento, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Flexible Schedule

Professional development opportunities

supportive work environment

Employee wellness programs

Job Description

WellQuest of Elk Grove is a premier senior living community located in Elk Grove, California. Committed to providing a warm, welcoming, and secure environment for older adults, WellQuest offers a range of services tailored to meet the physical, emotional, and social needs of its residents. Part of the broader WellQuest Living network, this community emphasizes quality care, compassionate service, and resident-centered living to enhance the quality of life for every individual within the community. Known for its professional staff and high standards, WellQuest of Elk Grove strives to foster a positive atmosphere where residents feel valued, respected, and supported in... Show More

Job Requirements

High school diploma or equivalent
Minimum two years of related experience preferably in hospitality
Proficiency with basic office equipment and computing software
Strong verbal and written communication skills in English
Ability to perform basic mathematical calculations
Physically able to perform job duties
Pass health screening including chest x-ray or intradermal test
Pass criminal record clearance
Demonstrate compassion and concern for older adults
Ability to work in a safe, well-lit, ventilated environment

Job Qualifications

High school education
Minimum two years experience in a related position preferably in hospitality
Ability to add, subtract and multiply
Understanding of issues and the ability to process information for feedback
Excellent communication skills including active listening
Proficiency in basic office equipment and software including personal computer and Office software
Ability to speak, write and read English
Good physical health
Compassion for older adults
Genuine concern for the physical and emotional needs of older persons and their families
Ability to work safely in well-lighted, ventilated, safe environments

Job Duties

Provide exceptional customer service to residents, guests and visitors in person and via telephone
Greet all residents and visitors, provide information about the property and direct inquiries
Assist residents, family members, and guests with general requests
Arrange tours of the property for prospective residents and visitors
Answer telephones, record and channel information, relay messages professionally
Display knowledge of services, programs and property information
Manage office operations including mail meter, stamps, copying and package handling
Handle business center requests such as photocopying, faxing and mailing
Process incoming mail, sort and distribute without opening
Complete all opening and closing duties
Take accurate reservations for dining rooms, activities and transportation
Receive and record maintenance work orders, deliver timely to the Maintenance Department
Monitor the Emergency Alert System and respond immediately
Maintain the Resident Notice Binder
Arrange parking and retrieval of valet cars
Handle personal concierge requests like reservations, directions and errands
Maintain reception area, ensure current literature and refreshments
Ensure all posted signage is accurate and clean
Perform clerical duties as directed
Update marketing packets for inquiries
Respond immediately to emergency calls and notify appropriate personnel
Support marketing efforts through friendly tours and phone contacts
Communicate any resident condition changes to supervisors
Maintain a safe, secure environment
Encourage teamwork and support a positive professional image
Perform other duties as assigned by supervisors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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