Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading specialty retailer of arts, crafts, framing, floral, wall décor, and seasonal merchandise with a rich history dating back to 1973. Headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. As the premier destination for creativity and celebration in North America, Michaels prides itself on fueling the joy of creativity and supporting customers in bringing their artistic visions to life. The company also owns Artistree, a manufacturer of custom and specialty framing products, underscoring its commitment to quality and innovation in... Show More
Job Requirements
- Must be at least sixteen years old
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- compliance with federal, state, and local legal requirements
- willingness to engage in interactive process for reasonable accommodation if needed
- ability to work in a public retail store setting including climate-controlled and non-climate-controlled areas
- availability to work nights, weekends, and early mornings
Job Qualifications
- Retail and/or customer service experience preferred
- ability to provide excellent customer service
- ability to perform physical tasks such as lifting and standing for long periods
- effective communication and interpersonal skills
- ability to work flexible hours including nights, weekends, and early mornings
- basic knowledge of cash handling procedures
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company programs
- interact with others in an accepting and respectful manner
- cross trained in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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