Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $14.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of managed parking solutions, committed to delivering exceptional customer service and enhancing guest experiences in various hospitality and commercial settings. Known for its professionalism and dedication to safety, Towne Park offers comprehensive parking management services to hotels, airports, and cities across the United States. The company prides itself on its team-oriented culture, emphasizing reliability, courtesy, and efficiency in all interactions with guests and clients. Towne Park values employee development, providing training and benefits to support a rewarding work environment while maintaining high standards for service excellence. This commitment to quality positions Towne Park as... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver's license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer service principles and processes
- Ability to read and write standard English
- Ability to communicate effectively one-on-one and in small groups
- Basic math skills including addition, subtraction, multiplication, and division
- Ability to understand 24 hour and military time
- Ability to understand applicable rates
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work as applicable
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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