Town Park

Weekend Afternoon/Evening Hotel Valet Attendant - Marriott Marquis

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan

Job Description

Towne Park is a leading parking services company dedicated to providing exceptional guest experiences through high-quality valet and parking management solutions. Known for our commitment to safety, professionalism, and customer satisfaction, Towne Park operates in various locations offering tailored services to hotels, venues, and commercial properties. We strive to support a workforce motivated by excellence and personal development, creating an environment where employees can thrive and advance in their careers. Our company culture emphasizes teamwork, respect, and the importance of delivering superior service to every guest.

The role of Guest Service Associate at Towne Park is designed t... Show More

Job Requirements

  • Must hold a valid driver’s license for the state or a commutable distance
  • Ability to park and retrieve vehicles safely and efficiently
  • Ability to lift up to 100 pounds occasionally and up to 50 pounds frequently
  • Ability to work weekend evening shifts
  • Ability to work outdoors in varying weather conditions
  • Reliable and punctual
  • Ability to communicate effectively with guests and team members

Job Qualifications

  • High school diploma or general education degree
  • One month related experience or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to read and comprehend simple instructions, correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and perform multiplication and division with tens and hundreds
  • Ability to perform operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with guests and co-workers
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and inquiries
  • Provide information about facility outlets, meeting rooms and amenities as well as local attractions
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures to guests
  • Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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