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Weekday Concierge - Everleigh Palm Beach
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k)
Paid parental leave
Job Description
Greystar is a leading, fully integrated global real estate platform that delivers expertise in property management, investment management, development, and construction services specifically tailored to institutional-quality rental housing. Headquartered in Charleston, South Carolina, this renowned company manages and operates over 300 billion dollars of real estate assets across more than 250 markets worldwide. With a significant presence spanning North America, Europe, South America, and the Asia-Pacific region, Greystar holds the distinction of being the largest operator of apartments in the United States, overseeing more than 1,000,000 units and beds globally. Established in 1993 by Bob Faith, Greystar's mission has always... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in residential property management or customer service preferred
- Excellent communication skills
- Ability to operate phone systems and basic computer software
- Strong organizational and multitasking abilities
- Availability to work Monday through Friday
- Friendly and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or concierge role preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time efficiently
- Proficiency with phone systems and basic computer applications
- Detail-oriented with strong organizational skills
- Ability to work effectively both independently and as part of a team
Job Duties
- Greets prospects and residents as they enter the office or leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and coordinates the loading dock and or elevator schedule for move-ins and move-outs
- Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Maintains tracking logs for equipment rentals, dry cleaning services, and or other services provided by the community
- Assists the community team with scheduling, planning and organizing resident activities and programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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