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Wedding and Gift Registry Consultant, Full Time - North Michigan

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.15 - $26.40
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
competitive pay
Paid Time Off
flexible scheduling
401(k)

Job Description

Bloomingdale's is a renowned retailer known for making fashion personal and enjoyable, blending aspirational style with approachability. The company is committed to inspiring its customers by enabling them to use style as a creative force in their lives. Bloomingdale's is unique in its mission to serve as a fashion destination unlike any other store worldwide. Every associate plays a vital role in bringing this mission to life by participating actively in a culture of open communication with leadership and embracing the company's values and diverse environment. Bloomingdale's fosters a passionate, driven, and entrepreneurial team spirit, encouraging collaboration and fun in... Show More

Job Requirements

  • High school diploma or equivalent required
  • 1-2 years related experience
  • Prior home store related experience and/or training preferred
  • Exceptional customer service skills required
  • Professional and outgoing demeanor
  • Exceptional communication skills with ability to engage in conversation
  • Curious mind-set for understanding registrant needs
  • Experience in building client relationships
  • Ability to maintain composure in difficult situations
  • Ability to work independently and as part of a team in a learning environment
  • Ability to work a flexible schedule based on department and company needs
  • Proficient in use of computers including Microsoft Office and the Internet
  • Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

Job Qualifications

  • High school diploma or equivalent required
  • 1-2 years related experience
  • Prior home store related experience and/or training preferred
  • Exceptional customer service skills required
  • Professional and outgoing demeanor
  • Exceptional communication skills with ability to engage in conversation
  • Curious mind-set for understanding registrant needs
  • Experience in building client relationships
  • Ability to maintain composure in difficult situations
  • Ability to work independently and as part of a team in a learning environment
  • Ability to work a flexible schedule based on department and company needs
  • Proficient in use of computers including Microsoft Office and the Internet

Job Duties

  • Engage and welcome customers to the Gift Registry Department
  • Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer
  • Become a product knowledge expert, understanding features and benefits of product especially in the Home Department
  • Be an expert on product and style and have a confident fashion voice
  • Commit to building customer relationships and loyalty through the maintenance of a client book
  • Drive loyalty program by selling both applications and enrollments
  • Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust
  • Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs
  • Manage customer interactions coming in through multiple online platforms
  • Work in a fast-paced environment, handle multiple priorities and learn new procedures
  • Use technology to deliver the customer experience and build registry value
  • Meet regularly with Supervisor to review goals and best practices
  • Meet or exceed registry and business goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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