Wedding and Gift Registry Consultant, Full Time - King of Prussia
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $24.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Paid Time Off
flexible scheduling
bonus earning opportunities
401k plan
Job Description
Bloomingdale's is a well-established national department store known for its distinctive and upscale fashion offerings, home goods, and exceptional customer service. As a subsidiary of Macy's Inc., Bloomingdale's combines traditional retail expertise with contemporary style, appealing to a diverse, fashion-forward clientele. The company emphasizes an inclusive and welcoming work environment where every employee's voice can be heard. Bloomingdale's mission is to inspire and guide customers to express their personal style, making shopping an enjoyable and creative experience. The company believes in fostering a collaborative, fun, and entrepreneurial culture that values diversity in background, thought, and opinion, making it a unique... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years related experience
- Prior Home store related experience or training preferred
- Exceptional customer service skills
- Professional and outgoing demeanor
- Exceptional communication skills
- Curious mindset for understanding registrant needs
- Experience in building client relationships
- Ability to maintain composure in difficult situations
- Ability to work independently and as part of a team
- Ability to work a flexible schedule
- Proficient in use of computers including Microsoft Office and internet
Job Qualifications
- High school diploma or equivalent required
- 1-2 years related experience
- Prior Home Store related experience and/or training preferred
- Exceptional customer service skills required
- Professional and outgoing demeanor
- Exceptional communication skills with ability to engage in conversation
- Curious mind-set for understanding registrant needs
- Experience in building client relationships
- Ability to maintain composure in difficult situations
- Ability to work independently and as part of a team in a learning environment
- Ability to work a flexible schedule based on department and company needs
- Proficient in use of computers including Microsoft Office and the Internet
Job Duties
- Engage and welcome customers to the Gift Registry Department
- Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer
- Become a product knowledge expert, understanding features and benefits of product especially in the Home Department. Be an expert on product and style and have a confident fashion voice
- Commit to building customer relationships and loyalty through the maintenance of a client book
- Drive loyalty program by selling both applications and enrollments
- Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust
- Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs
- Manage customer interactions coming in through multiple online platforms
- Work in a fast-paced environment, handle multiple priorities and learn new procedures
- Use technology to deliver the customer experience and build registry value
- Meet regularly with Supervisor to review goals and best practices
- Meet or exceed registry and business goals
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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