Hyatt Regency Tamaya Resort and Spa logo

WEDDING & EVENT SALES AND PLANNING MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
401(k) Plan
complimentary hotel stays
Wellness reimbursements
education reimbursements
Complimentary Meals
complimentary parking

Job Description

Hyatt Regency Tamaya Resort & Spa is a prestigious luxury resort set on 500 acres of stunning Santa Ana Pueblo land, nestled between the Rio Grande River and the Sandia Mountains. This resort is renowned for its breathtaking views, rich cultural ambiance, and exceptional guest services, making it one of the top wedding and event destinations in the Southwestern United States. The resort combines luxury accommodations, exquisite dining, and a variety of recreational opportunities amidst a unique natural and cultural environment. Hyatt Regency Tamaya Resort & Spa offers guests a memorable experience, whether for leisure, business, or special occasions.
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Job Requirements

  • Minimum of 2 years of experience in wedding, catering, or events sales
  • Proven ability to meet or exceed sales targets
  • Strong communication skills
  • Proficiency in computer applications
  • Excellent organizational skills
  • Ability to manage multiple tasks in a fast paced environment
  • Customer service orientation

Job Qualifications

  • Minimum of 2 years of experience in wedding, catering, or events sales, preferably within a resort or leisure hotel environment or comparable experience
  • Proven track record of meeting or exceeding sales goals
  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Must be proficient in general computer knowledge
  • Candidates should be extremely detail oriented and organized

Job Duties

  • Proactively solicit, negotiate, and close wedding and social event business to meet or exceed established revenue goals
  • Respond to inquiries in a timely and professional manner, providing customized proposals and site tours
  • Negotiate contracts, concessions, and terms in accordance with resort guidelines
  • Maintain accurate forecasting, booking pace reports, and revenue tracking
  • Serve as the primary liaison for wedding and social event clients from initial booking through event execution
  • Coordinate event details including guest counts, menus, floor plans, timelines, and special requests
  • Ensure a high level of personalized service and relationship management for VIP and repeat clients
  • Partner closely with Sales, Food & Beverage, Culinary, Rooms, and other resort departments to ensure flawless event execution
  • Lead internal event planning meetings and communicate client expectations clearly to operational teams
  • Be present on-site for key events as needed to ensure quality standards are met
  • Assist with training, best practices, and process improvement within the commercial services team
  • Maintain detailed client files, contracts, and event documentation within the sales and event management systems
  • Ensure compliance with resort policies, brand standards, and legal requirements
  • Participate in budgeting, goal setting, and annual business planning
  • Support leadership with market insights, competitive analysis, and strategic initiatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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