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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance
Job Description
Kalahari Resorts & Conventions is a renowned family-owned hospitality company known for crafting unforgettable vacation experiences across the United States. Home to America’s Largest Indoor Waterparks, the company boasts multiple African-inspired resorts featuring world-class dining, luxurious spas, thrilling entertainment, and innovative convention centers that elevate hospitality standards. Operating in locations such as Wisconsin Dells, WI; Sandusky, OH; Pocono Manor, PA; Round Rock, TX; and Spotsylvania County, VA, Kalahari Resorts offers guests extraordinary experiences combining leisure, relaxation, and entertainment in vibrant, welcoming environments.
The company embodies a strong core value articulated through its Promise to "Lead with Love," emphasizing ... Show More
The company embodies a strong core value articulated through its Promise to "Lead with Love," emphasizing ... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to handle cash and operate point-of-sale systems
- Strong attention to detail
- Excellent communication skills
- Ability to maintain a positive attitude
- Ability to work outdoors during waterpark season
- Flexibility to work varied shifts including weekends and holidays
- Ability to lift and move up to 40 pounds regularly
Job Qualifications
- Good verbal communication and interpersonal skills
- At least one year of experience in similar guest-facing or service-oriented industries preferred but not required
- Ability to work well in stressful situations
- Flexibility to work all shifts, weekends, and holidays
- Ability to occasionally lift and/or move up to 10 pounds, frequently lift and/or move up to 40 pounds when moving towel carts
Job Duties
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
- Must be able to greet guests with energy, a genuine smile, positive body language, focused eye contact, and in a timely fashion
- Follow correct credit card handling procedures
- Process orders by recording orders and computing bill
- Ensure friendly and courteous customer relations at all times, identifying and welcoming current patrons and work to identify and grow future business through guest relations
- Work outdoors during the season our outdoor waterpark is open
- Assist with ongoing projects, additional job duties as assigned through managers
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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