Wasilla - Relationship Specialist 2 - Full Time - Onsite (AK)

Anchorage, AK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $27.00 - $32.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

Life insurance

Flexible spending account

401(k) matching

Paid Time Off

training provided

Tuition Reimbursement

Job Description

Nuvision Federal Credit Union is a member-focused financial institution dedicated to providing personalized banking experiences that help its members achieve their financial goals. As a credit union, Nuvision operates with a mission to serve rather than profit, delivering exceptional service, innovative products, and financial education to its membership base. The organization prides itself on fostering a collaborative environment where employees are empowered to build relationships and create meaningful connections with members while maintaining high standards of professionalism and integrity. Nuvision Federal Credit Union is known for its commitment to community involvement and continuous improvement, offering a dynamic workplace that values... Show More

Job Requirements

High school diploma or equivalent
Minimum 1 year experience in a similar role including prior loan experience
Knowledge of all applicable federal, state, and NCUA regulations
Proficiency in Microsoft Office applications
Strong communication and interpersonal skills
Ability to handle multiple tasks and work under pressure
Commitment to confidentiality and ethical standards
Must complete all required compliance and training modules
NMLS registration
Notary preferred
Successful completion of compliance-related coursework

Job Qualifications

1 year experience in a similar position with prior loan experience and achieving service and performance goals
Knowledge of applicable federal, state, and NCUA regulations including BSA, Regulation CC, Regulation D, and Regulation E
Comprehensive knowledge of all deposit account products and services
Working knowledge of loan products and associated systems such as Loans PQ
Proven ability to garner business
Genuine interest in helping members through Conversations that Matter with an empathetic and caring nature
Ability to work under pressure and with frequent interruptions
Proficient in PC operations and Microsoft applications including Outlook, Word, and Excel
Strong verbal communication skills for in-person and phone interactions
Effective written communication, problem-solving, member service, and organizational skills
Attention to detail

Job Duties

Consults with members
Identifies needs, offers solutions, and follows up on any pending transactions
Holds conversations that matter with members either in person or over the phone
Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month
Performs various job duties including but not limited to: escorting members to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans
Inputs, processes and funds consumer loan types such as Closed-end Signature and VISA as needed
Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account setup, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier’s Checks
Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland from having conversations that matter with members
Ensures the branch is in balance including the TCR
Identifies and reports any suspicious behavior or suspected fraud activity
Completes all required training and compliance modules
Supports and participates in continuous improvement activities and Credit Union events such as Car Sales, Open House and Open Enrollments
Represents the Credit Union in a positive and professional manner
Maintains member and other sensitive information with confidentiality
Treats all team members and members with respect
Performs other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: