Wasilla - Relationship Specialist 2 - Full Time - Onsite (AK)

Anchorage, AK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $27.00 - $32.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

Life insurance

Flexible spending account

401(k) matching

Paid Time Off

training provided

Tuition Reimbursement

Job Description

Nuvision Federal Credit Union is a well-established financial institution committed to providing exceptional banking services and financial solutions to its members. As a member-owned cooperative, Nuvision operates with a customer-first philosophy, ensuring that every interaction is personalized and tailored to meet individual member needs. The credit union prides itself on its comprehensive range of products and services, which include deposit accounts, loan options, investment services, and financial planning. Nuvision Federal Credit Union is known for prioritizing the member experience, fostering community engagement, and maintaining integrity and transparency in all operations.

The Relationship Specialist II (RS II) role at Nuvision F... Show More

Job Requirements

Successful completion of all compliance related coursework
NMLS registered
Notary preferred
18 months experience including prior loan experience
Good verbal communication in person and over the phone
Written communication skills
Problem solving skills
Member service skills
Organizational skills

Job Qualifications

1 year experience in a similar position and prior loan experience
Knowledge of all applicable Federal, State and NCUA regulations including BSA, Regulation CC, Regulation D and Regulation E
Comprehensive knowledge of all deposit account products and services
Working knowledge of loan products and associated systems such as Loans PQ
Proven ability to garner business
Genuine interest in helping members with empathy and care
Capable of working under pressure and handling frequent interruptions
Proficient in PC operations and Microsoft Outlook, Word and Excel
Strong verbal and written communication skills
Attention to detail

Job Duties

Consults with members
Identifies needs, offers solutions, and follows up on any pending transactions
Holds conversations that matter with members either in person or over the phone
Calls on various call reports to garnish more business throughout the workday and during scheduled call nights throughout the month
Performs various job duties including but not limited to escorting members to appropriate destinations for the appropriate resolution, receiving and disbursing funds, opening new accounts/sub-shares, and originating loans
As needed, inputs, processes and funds consumer loan types such as Closed-end Signature and VISA
Performs a wide variety of account maintenance including issuing/re-pinning ATM/Debit Cards, changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts, notary services and issuing Cashier's Checks
Recommends and refers appropriate products and services including Mortgage, Investment Services, and Autoland
Ensures the branch is in balance including the TCR
Identifies and reports any suspicious behavior or suspected fraud activity
Completes all required training and compliance modules
Supports and participates in continuous improvement activities and Credit Union events such as Car Sales, Open House and Open Enrollments
Represents the Credit Union in a positive and professional manner
Maintains member and other sensitive information with confidentiality
Treats all team members and members with respect
Other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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