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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
employee discount
vacation
Sick Time
Employee assistance program
Job Description
Gopuff is a leading on-demand delivery service that aims to bring instant convenience to customers by delivering everyday essentials and more in just minutes. As a fast-growing tech-enabled logistics company, Gopuff specializes in delivering a wide range of products including snacks, groceries, household items, and over-the-counter medications directly to customers' doors. Founded with the mission to solve the common problem of last-minute needs, Gopuff has quickly expanded its footprint across numerous cities, revolutionizing the way consumers shop for their daily necessities. The company prides itself on its customer-centric approach, cutting-edge technology, and an entrepreneurial team culture that thrives on innovation... Show More
Job Requirements
- 6+ years of experience with a fast-paced environment
- experience leading a blended workforce of W2 and 1099 employees
- retail, grocery, military, restaurant or equivalent experience
- bachelor’s degree preferred
- strong written and verbal communication skills
- skills with conflict resolution
- skills with team development and engagement
- proficiency in computer usage, email, and Google Suite
- ability to work in an ever-changing environment
- ability to work fluid schedules including peak hours (5pm - 3am), weekends, and holidays
- physical ability to stand, bend, reach, walk during shifts and lift up to 49 pounds
Job Qualifications
- 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees
- retail, grocery, military, restaurant or equivalent experience
- bachelor’s degree, preferred
- strong written and verbal communication skills
- strong skills with conflict resolution
- strong skills with team development and engagement
- proficiency in computer usage, email, and Google Suite
- ability to lead in an ever-changing environment
- proven track record of being a change agent with improving processes and efficiencies
- ability to work with fluid schedules
- be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
- ability to stand, bend, reach and walk during shifts
- ability to lift up to 49 pounds
Job Duties
- Plan, direct, and be accountable for all facility operations including deliveries, inventory, equipment, and systems
- drive improvements to key performance indicators such as order picking time, order dwell time, drive time, order defect rate, and cost per order
- train and coach associates in the facility to work safely while following all standard work and processes
- drive the financial performance of the site by ensuring budgeted productivity, labor, and other expenses are achieved
- ensure compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
- implement and monitor safety and human resource compliance, asset protection, safety controls, oversee the safety of people and products, operational and quality assurance reviews
- develop and implement action plans to improve performance, providing direction and guidance on executing company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
- create and implement plans to improve the safety, culture and financial performance of the facility
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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