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Forward Air logo

Warehouse Associate

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Split Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible scheduling

Job Description

Forward Air is a premier logistics and ground transportation provider specializing in expedited less-than-truckload (LTL) shipping and air freight market services across North America. Established in 1990, Forward Air has continually expanded its network and service offerings to maintain its status as an industry leader. The company operates over 90 facilities strategically located near major U.S. and Canadian airports, complemented by 12 regional sort centers and over 300 beyond points throughout secondary airports via its Complete Cartage service. With a strong emphasis on reliability, cost-effective solutions, and operational excellence, Forward Air delivers cargo on an accelerated "time-definite" basis without the... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum of 3 years of experience in inventory control or warehouse operations
  • proficiency in microsoft office 365
  • experience with warehouse management systems
  • effective leadership and team-building skills
  • excellent communication skills
  • strong organizational and time management skills
  • ability to work independently and manage time effectively
  • flexibility to work scheduled hours and overtime as needed
  • physical ability to lift up to 50 lbs and stand for long periods
  • commitment to safety, accuracy, and operational excellence

Job Qualifications

  • minimum of 3 years of experience in inventory control or warehouse operations
  • proven experience with cycle counting, reconciliations, and variance resolution
  • proficiency in microsoft office 365 including excel, outlook, and word
  • experience with warehouse management systems
  • strong understanding of inventory processes, metrics, and reporting
  • excellent verbal and written communication skills
  • ability to train, coach, and lead team members effectively
  • strong organizational and time management skills
  • ability to work independently with minimal supervision
  • flexibility with scheduling and availability to work overtime
  • ability to lift up to 50 lbs and work on feet for extended periods in a fast-paced environment

Job Duties

  • perform daily cycle count tasks to the inventory team
  • identify priority areas for cycle counts and ensure completion in a timely manner
  • investigate major inventory discrepancies and resolve them
  • perform and approve inventory adjustments in warehouse systems to ensure record accuracy
  • oversee labeling, storage, and organization of inventory within all warehouse locations
  • ensure the inventory control area and storage zones remain clean, organized, and compliant with safety standards
  • manage and report key performance indicators related to inventory accuracy and performance
  • support third-party audits and client-requested cycle counts or physical inventories
  • collaborate with customer service and the inventory operations manager on discrepancy reporting and resolution
  • ensure adherence to established SOPs and role expectations
  • review material movements and transactions to identify process improvement opportunities
  • assist with client quality control requests according to established procedures
  • manage the internal picking error log and coordinate restocking of returned inventory
  • ensure all inventory control staff follow company policies, procedures, and safety regulations
  • report accidents or injuries immediately to management and HR with proper documentation
  • submit time and attendance records accurately and on time
  • promote respectful communication, teamwork, and professionalism within the department
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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