
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Professional Development
Job Description
Murfreesboro Medical Clinic (MMC) is a well-established healthcare provider dedicated to improving community health in Middle Tennessee through the delivery of high-quality, accessible medical and surgical care. MMC operates with a strong commitment to patient-centered care, emphasizing collaboration among clinical and nonclinical staff to ensure optimal patient outcomes. The clinic promotes a progressive approach to medicine, staying responsive to changes in healthcare delivery systems and community needs. Known for its team-oriented management and leadership, MMC fosters a positive, open, and responsive work environment. The MMC Now Walk In Clinic, a department within the Murfreesboro Medical Clinic, specializes in providing prompt... Show More
Job Requirements
- High school diploma or GED
- Certified Medical Assistant or Certified Nursing Assistant
- Experience preferred but not required
- Excellent customer service skills
- Strong communication skills
- Ability to manage multiple tasks
- Flexibility to respond to changing demands
- Knowledge of HIPAA and OSHA guidelines
Job Qualifications
- High School diploma or GED
- Certified Medical Assistant
- Certified Nursing Assistant
- Excellent customer service skills
- Strong communication skills with co-workers, providers, and patients
- Ability to conduct daily functions in an appropriate, professional, and compassionate manner
- Ability to manage and prioritize multiple tasks in an efficient and timely manner
- Teamwork attitude
- Flexibility to respond to changing demands
- Ability to remain calm and competent in stressful situations
- Effectively utilize computer systems and programs necessary to complete daily tasks
Job Duties
- Represent MMC in a courteous and professional manner
- Greet guests and incoming calls in a polite, prompt, and helpful manner
- Take accurate messages which include all required information
- Process voicemails
- Be at your workstation on time and prepared to start the day
- Be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
- Collect co-payments, deductibles, co-insurance, or other patient responsible balances
- Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently
- Correctly process payments and receipts
- Prepare daily deposit and maintain cash bag
- Schedule, coordinate and reschedule patient appointments as instructed by providers
- Screen calls and direct to appropriate staff members
- Utilize Phreesia pad with every patient unless they checked in online prior to appointment
- Obtain accurate demographic and insurance information from patients to ensure accurate billing and maximum reimbursement
- Obtain and process insurance referrals timely
- Provide prompt, efficient, and accurate patient service
- Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- Coordinate referrals as needed
- Schedule additional testing as needed
- Provide excuse notes or complete forms that patients need with guidance of the APP
- Scan documents into the patient chart
- Keep your work area and the clinic clean
- Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
- Be knowledgeable of and adhere to all MMC policies and procedures
- With instructions, perform other duties as required or assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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