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Walk In Clinic Receptionist - PT

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Professional Development

Job Description

Murfreesboro Medical Clinic (MMC) is a well-established healthcare provider dedicated to improving community health in Middle Tennessee through the delivery of high-quality, accessible medical and surgical care. MMC operates with a strong commitment to patient-centered care, emphasizing collaboration among clinical and nonclinical staff to ensure optimal patient outcomes. The clinic promotes a progressive approach to medicine, staying responsive to changes in healthcare delivery systems and community needs. Known for its team-oriented management and leadership, MMC fosters a positive, open, and responsive work environment. The MMC Now Walk In Clinic, a department within the Murfreesboro Medical Clinic, specializes in providing prompt... Show More

Job Requirements

  • High school diploma or GED
  • Certified Medical Assistant or Certified Nursing Assistant
  • Experience preferred but not required
  • Excellent customer service skills
  • Strong communication skills
  • Ability to manage multiple tasks
  • Flexibility to respond to changing demands
  • Knowledge of HIPAA and OSHA guidelines

Job Qualifications

  • High School diploma or GED
  • Certified Medical Assistant
  • Certified Nursing Assistant
  • Excellent customer service skills
  • Strong communication skills with co-workers, providers, and patients
  • Ability to conduct daily functions in an appropriate, professional, and compassionate manner
  • Ability to manage and prioritize multiple tasks in an efficient and timely manner
  • Teamwork attitude
  • Flexibility to respond to changing demands
  • Ability to remain calm and competent in stressful situations
  • Effectively utilize computer systems and programs necessary to complete daily tasks

Job Duties

  • Represent MMC in a courteous and professional manner
  • Greet guests and incoming calls in a polite, prompt, and helpful manner
  • Take accurate messages which include all required information
  • Process voicemails
  • Be at your workstation on time and prepared to start the day
  • Be flexible when asked to stay past your scheduled work time as needed to accommodate the needs of patients
  • Collect co-payments, deductibles, co-insurance, or other patient responsible balances
  • Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently
  • Correctly process payments and receipts
  • Prepare daily deposit and maintain cash bag
  • Schedule, coordinate and reschedule patient appointments as instructed by providers
  • Screen calls and direct to appropriate staff members
  • Utilize Phreesia pad with every patient unless they checked in online prior to appointment
  • Obtain accurate demographic and insurance information from patients to ensure accurate billing and maximum reimbursement
  • Obtain and process insurance referrals timely
  • Provide prompt, efficient, and accurate patient service
  • Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
  • Coordinate referrals as needed
  • Schedule additional testing as needed
  • Provide excuse notes or complete forms that patients need with guidance of the APP
  • Scan documents into the patient chart
  • Keep your work area and the clinic clean
  • Be knowledgeable of and adhere to all HIPAA and OSHA guidelines
  • Be knowledgeable of and adhere to all MMC policies and procedures
  • With instructions, perform other duties as required or assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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