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Job Overview
Compensation
Hourly
Range $9.75 - $16.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Training and Development
Employee Discounts
Job Description
Riverside Health System, located in Newport News, Virginia, is a renowned healthcare provider dedicated to delivering exceptional care and services to the community. Known for its commitment to quality and compassionate care, Riverside Health System offers a range of medical, rehabilitative, and wellness services that cater to the diverse needs of its patients and residents. The organization prides itself on fostering a supportive and collaborative work environment where employees can grow professionally while making a meaningful impact on the lives of those they serve.
The Waitstaff position at Riverside Health System plays a critical role in ensuring a memorable dini... Show More
The Waitstaff position at Riverside Health System plays a critical role in ensuring a memorable dini... Show More
Job Requirements
- High School Diploma or GED
- 1 year of customer service experience in a hospitality environment preferred
- Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 days required
- Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 days required
- Ability to adhere to facility uniform and punctuality policies
- Ability to manage time effectively and complete assigned duties
- Ability to handle customer requests and concerns professionally and courteously
Job Qualifications
- High School Diploma or GED (Preferred)
- 1 year customer service in a hospitality environment (Preferred)
- Knowledge of menu options and ingredients
- Experience working in a team-oriented environment
- Ability to use food service software/hardware for order management
- Strong customer service and communication skills
- Commitment to food safety and sanitation standards
Job Duties
- Follow standard service protocols as outlined in the dining service training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner
- Understand and is sensitive to the needs and preferences of our seniors and their guests and professionally handle all requests or concerns regarding meal service as they arise
- Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately
- Demonstrate positive interaction and support to all team members to provide seamless timely and accurate meal service to the resident/guest and team
- Complete daily duties ensuring all opening and closing side work is accomplished to include restocking supplies as needed completion of cold food prep (as applicable) and other duties as assigned
- Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable)
- Exhibit knowledge of menu details and resident accounting procedures
- Knowledgeable in use of food service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable)
- Adhere to all quality controls as it pertains to dining services
- Follow policies and procedures
- Exhibit safe food handling to eliminate the risk of food borne illness to include glove use hair restraints labeling dating temperature monitoring and food rotation
- Follow proper technique for serving and clearing tables
- Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements
- Assist in maintaining the self-respect personal dignity and physical safety of each resident we serve
- Utilize time management appropriately to complete assigned duties
- Is punctual and prepared to work in facility approved uniform for all scheduled shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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