
Job Overview
Compensation
Type:
Hourly
Rate:
Range $9.75 - $16.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Uniform allowance
Job Description
Riverside Health System is a prominent healthcare organization based in Newport News, Virginia, committed to providing comprehensive medical and supportive care to its community. Known for its dedication to quality and compassionate service, Riverside encompasses a variety of healthcare facilities including hospitals, outpatient centers, and nursing homes. With a focus on enhancing patient and resident experiences, Riverside Health System continually strives to uphold the highest standards in healthcare and customer service. Joining their team means becoming part of a forward-thinking organization that values professionalism, teamwork, and respect for all individuals it serves.
The Waitstaff role at Riverside Health S... Show More
The Waitstaff role at Riverside Health S... Show More
Job Requirements
- High school diploma or GED
- Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 days (required)
- Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 days (required)
- Ability to work effectively in a team environment
- Good communication skills
- Ability to stand for extended periods
- Willingness to adhere to uniform and punctuality standards
Job Qualifications
- High school diploma or GED (preferred)
- 1 year customer service in a hospitality environment (preferred)
- Knowledgeable of food service software/hardware (preferred)
- Ability to communicate effectively with seniors and work as part of a team
- Understanding of dietary restrictions and allergies
- Commitment to maintaining food safety and quality standards
Job Duties
- Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner
- Understand and is sensitive to the needs and preferences of our seniors and their guests and professionally handle all requests or concerns regarding meal service as they arise
- Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately
- Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team
- Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned
- Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable)
- Exhibit knowledge of menu details and resident accounting procedures
- Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable)
- Adhere to all quality controls as it pertains to Dining Services
- Follow Policies and Procedures
- Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation
- Follow proper technique for serving and clearing tables
- Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements
- Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve
- Utilize time management appropriately to complete assigned duties
- Is punctual and prepared to work in facility approved uniform for all scheduled shifts
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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