
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Standard Hours
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Career Development
Flexible Schedule
Job Description
Riverside Health System, located in Newport News, Virginia, is a leading healthcare provider committed to delivering exceptional care and service to residents in its community. With a strong focus on patient and resident satisfaction, Riverside Health System prides itself on its comprehensive approach to healthcare, combining state-of-the-art medical facilities with compassionate and dedicated staff. The organization is well-regarded for fostering a supportive work environment that values teamwork, professionalism, and continuous learning, making it a preferred employer in the region.
The role of Waitstaff at Riverside Health System is integral to ensuring that residents and their guests experience a dining... Show More
The role of Waitstaff at Riverside Health System is integral to ensuring that residents and their guests experience a dining... Show More
Job Requirements
- High school diploma or GED preferred
- 1 year customer service experience in a hospitality environment preferred
- Food Handlers Card (FH) VA State ANSI-approved Food Handlers certificate program within 30 days required
- Allergen Awareness Certification VA State ANSI-approved Allergen Awareness certificate program within 180 days required
- Ability to follow standard service protocols
- Ability to stand for extended periods
- Ability to work scheduled shifts punctually
- Facility approved uniform compliance
- Ability to maintain food safety and sanitation standards
Job Qualifications
- High school diploma or GED preferred
- 1 year customer service in a hospitality environment preferred
- Knowledge of dietary restrictions and food safety procedures
- Familiarity with food service software and hardware
- Ability to handle customer requests and concerns professionally
- Strong communication and teamwork skills
- Ability to work efficiently under supervision and independently
Job Duties
- Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner
- Understand and is sensitive to the needs and preferences of our seniors and their guests and professionally handle all requests or concerns regarding meal service as they arise
- Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately
- Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team
- Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned
- Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable)
- Exhibit knowledge of menu details and resident accounting procedures
- Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable)
- Adhere to all quality controls as it pertains to Dining Services
- Follow Policies and Procedures
- Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation
- Follow proper technique for serving and clearing tables
- Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements
- Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve
- Utilize time management appropriately to complete assigned duties
- Is punctual and prepared to work in facility approved uniform for all scheduled shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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