Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Benefits
competitive pay
Flexible Schedule
Training and development opportunities
Employee discounts on wine products
Work in a dynamic and supportive team environment
Equal opportunity employer policies
potential for career growth
Job Description
Jackson Family Wines is a renowned family-owned wine company, recognized for its commitment to quality, innovation, and sustainable practices. Founded on a legacy of passion for winemaking, the company has become a leader in the wine industry by embracing risk-taking and pioneering approaches to viticulture and production. The company prides itself on maintaining healthy lands and fostering a vibrant community, reflecting its deep-rooted values beyond just creating exceptional wines. Jackson Family Wines delivers a diverse portfolio of renowned wine brands, offering a unique experience that highlights both craftsmanship and environmental stewardship. They continuously seek talented individuals who align with their... Show More
Job Requirements
- stand and walk for long periods of time
- lift and move up to 50 pounds
- open multiple bottles of wine
- understand and respond to a diverse population
- coordinate multiple tasks simultaneously
Job Qualifications
- previous experience in a fine dining or catering setting
- thorough knowledge of state liquor regulations
- ability to identify when a guest has had his or her alcohol limit
- strong organizational skills
- ability to manage priorities and workflow
- versatility, flexibility, and a willingness to work at various winery locations including outside, in caves, and in vineyards with constantly changing priorities with enthusiasm
- excellent customer service skills
- good judgment with the ability to make timely and sound decisions
- creative, flexible, and innovative team player
- professional appearance and demeanor
- ability to effectively communicate with people at all levels and from various backgrounds
- must be able to speak, read, write, and understand the primary language(s) used in the workplace
- must be able to work evenings, weekends and flexible schedules
Job Duties
- assists with event pack-out, set-up and tear-down including china, tables, chairs, linen, and other event equipment
- responds to guests questions regarding food and beverage items and has knowledge about ingredients and varietals
- opens, presents, pours wines in a professional manner as needed from bar or tableside
- communicates with event manager or event chef any special guest requests or allergies
- maintains knowledge of and strictly abides by state liquor regulations
- verifies legal drinking age of guests as needed
- refills guests beverages as requested
- monitors guests during meals to provide for all needs
- serves, clears and busses tables as needed using an open service style to minimize interruption to guests
- possesses and maintains knowledge of all beverage selections available and characteristics/description of wine being served at that event
- maintains cleanliness and sanitation at all times
- performs opening and closing duties
- resolves guest problems/complaints
- utilizes best judgment in resolving issues or refers to event manager or chef as needed
- works with other staff members to ensure optimum service to all guests
- food delivered in a timely and coordinated manner
- proper silverware on table prior to food delivery
- proper wines with each course
- completes all necessary paperwork
- timesheets, event follow-up worksheets, incident reports
- performs other duties as assigned by manager
Job Location
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