Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $13.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Employee assistance program
Job Description
Rolling Hills Casino is a vibrant entertainment and gaming destination located in Corning, California. As a prominent casino and resort in the region, it offers a dynamic and energetic atmosphere where guests from all walks of life come to enjoy gaming, dining, and entertainment experiences. The casino is known for its commitment to customer satisfaction, safety, and providing a premier experience for its guests. It combines state-of-the-art gaming facilities with a variety of dining options, creating a lively and welcoming environment for visitors. Rolling Hills Casino emphasizes its dedication to high standards of service, professional development, and maintaining a fun... Show More
Job Requirements
- Minimum 21 years of age
- completion of orientation and safety trainings
- additional trainings as assigned
- wear black nonslip shoes
- ability to stand for extended periods, typically up to eight hours
- ability to lift and/or move up to 55 pounds
- ability to tolerate exposure to tobacco smoke, extreme cold and heat
- able to work swing shifts
- must be able to maintain professional demeanor
- basic math and communication skills
- must be legally eligible to work in the United States
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three months related experience and/or training
- experience working as a waiter/waitress preferred
- hospitality mindset required
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to effectively present information one-on-one and in small group situations
- ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- ability to apply common sense understanding to carry out instructions
- ability to deal with problems involving several concrete variables in standardized situations
- gaming license issued by Paskenta Gaming Commission
- RBS certification as trained at Rolling Hills Casino
- food handler's permit from a relevant government agency
- must obtain Title 31 certification as trained by Rolling Hills Casino
Job Duties
- Delivers consistent, attentive, and friendly service to guests
- handle guest inquiries and concerns professionally, ensuring a positive experience
- serve and refill complimentary beverages to guests
- sell alcoholic beverages and food to guests, following RBS and Serve Safe guidelines
- enhance expertise in wine, beer, and spirits to boost sales
- clear away dirty dishes and glassware from occupied or unoccupied tables in a timely manner
- collaborate with kitchen staff to ensure timely preparation and delivery of orders
- complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level
- operate, balance and reconcile cash and credit card transactions, and follow proper procedures for closing and balancing till
- promote special events and menu items to enhance guest experience and increase sales
- maintain a positive and professional team atmosphere with fellow staff
- relay any complaints, problems or positive remarks to Shift Supervisor
- maintain assigned workstation and section
- follow established departmental policies and procedures
- assist in other projects, as directed
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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