Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
Flexible Schedule
Job Description
This position is for a Food and Beverage Server, primarily responsible for delivering exceptional customer service in a fast-paced hospitality environment. The hiring establishment operates within the restaurant and bar sector, providing guests with a memorable dining and live racing experience. Known for commitment to quality and excellence in customer interactions, the establishment values professionalism, attentiveness, and a positive dining atmosphere. This role is essential in maintaining the guest satisfaction that defines the venue's reputation. The role involves serving food and beverages with professionalism, friendliness, and efficiency while managing transactions accurately and supporting team members like bussers and bartenders. Employees... Show More
Job Requirements
- High school diploma or GED or 2 years related experience and/or training or combination
- must pass background check
- must obtain Texas Alcoholic Beverage Commission license
- serve-safe certified
- ability to stand for long periods up to 5 hours
- ability to lift up to or over 30lbs occasionally over 50lbs
- ability to work evenings weekends or holidays
- good attendance and dependability
- ability to communicate effectively
- must use proper protective equipment
- ability to work in fast-paced environments
- ability to work as part of a team and independently
- ability to prioritize and multitask
Job Qualifications
- Excellent customer service and communication skills
- ability to apply common understanding to carry out oral or written instructions
- ability to read and comprehend instructions correspondence and memos
- capacity to write simple correspondence
- basic math skills
- outgoing personality and positive attitude
- knowledge of bar operations service procedures and function
- ability to handle money and operate cash register quickly and efficiently
- honesty and integrity
- good memory for multiple orders
- ability to listen well follow instructions and communicate effectively
- bilingual skills helpful but not required
- ability to interact positively with customers employees and management
- ability to work with minimum supervision
- flexibility and adaptability
- ability to work with constant interruptions
Job Duties
- Serve guests and collect payment for meals and beverages in a friendly courteous and professional manner
- provide friendly fast and helpful customer service through red carpet customer service
- ensure proper and timely setup for live racing
- maintain adequate levels of rolled silverware
- fill salt and pepper shakers and sugar caddies daily
- maintain clean well-stocked and organized work areas and stations
- serve food and beverages as ordered by customers quickly and efficiently
- communicate clearly with guests co-workers and supervisors
- maintain working knowledge of menus to relay accurate information to guests
- organize duties and work area to maximize timely service delivery
- provide specific direction to support staff courteously
- observe guest needs and respond to additional requests
- ensure all transactions are accurately processed and closed
- transfer tips to ensure proper recording
- perform point of sale functions such as comps voids transfers
- perform cash drops to recycling machine as needed
- collaborate with bussers to maintain clean tables during live racing
- assist in other areas as directed by management
- contribute to friendly productive work environment
- know and use proper operation of job-related equipment
- follow all safety procedures
- use protective equipment
- apply proper lifting techniques
- attend all mandatory meetings
- report workplace injuries immediately
- report unsafe acts conditions or equipment
- know locations of first aid kits eyewash stations fire-fighting equipment and exits
- maintain clean uniform
- demonstrate dependability attendance and flexibility
- work evenings weekends or holidays as scheduled
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter