Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.25 - $17.25
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Benefits

Health Insurance
Paid Time Off
Uniform allowance
training programs
Career development opportunities
Employee assistance program
Retirement Plan

Job Description

Riverside Health System, based in Williamsburg, Virginia, is a well-established healthcare provider committed to delivering high-quality care and services to its residents. Known for its compassionate approach and comprehensive range of healthcare solutions, Riverside Health System stands as a pillar in the community, dedicated to enhancing the well-being and quality of life for seniors and other individuals they serve. They offer a supportive and inclusive work environment, emphasizing professionalism, teamwork, and excellence in service standards. The organization operates a variety of healthcare and senior living facilities, which are equipped to meet the diverse needs of their residents with a focus... Show More

Job Requirements

  • High school diploma or ged preferred
  • 1 year customer service in a hospitality environment preferred
  • Food handlers card (fh) - va state - ansi-approved food handlers certificate program within 30 days required
  • Allergen awareness certification - va state - ansi-approved allergen awareness certificate program within 180 days required

Job Qualifications

  • High school diploma or ged preferred
  • 1 year customer service in a hospitality environment preferred
  • Food handlers card certification required
  • Allergen awareness certification required
  • Knowledge of dietary restrictions and preferences
  • Experience working with seniors or in healthcare dining preferred
  • Ability to operate food service software/hardware
  • Strong customer service and communication skills
  • Ability to follow policies and procedures diligently
  • Understanding of food safety and sanitation practices

Job Duties

  • Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner
  • Understand and is sensitive to the needs and preferences of our seniors and their guests and professionally handle all requests or concerns regarding meal service as they arise
  • Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately
  • Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team
  • Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned
  • Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable)
  • Exhibit knowledge of menu details and resident accounting procedures
  • Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable)
  • Adhere to all quality controls as it pertains to Dining Services
  • Follow Policies and Procedures
  • Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation
  • Follow proper technique for serving and clearing tables
  • Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements
  • Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve
  • Utilize time management appropriately to complete assigned duties
  • Is punctual and prepared to work in facility approved uniform for all scheduled shifts

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location