Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.25 - $17.25
Benefits
Health Insurance
Paid Time Off
Uniform allowance
training programs
Career development opportunities
Employee assistance program
Retirement Plan
Job Description
Riverside Health System, based in Williamsburg, Virginia, is a well-established healthcare provider committed to delivering high-quality care and services to its residents. Known for its compassionate approach and comprehensive range of healthcare solutions, Riverside Health System stands as a pillar in the community, dedicated to enhancing the well-being and quality of life for seniors and other individuals they serve. They offer a supportive and inclusive work environment, emphasizing professionalism, teamwork, and excellence in service standards. The organization operates a variety of healthcare and senior living facilities, which are equipped to meet the diverse needs of their residents with a focus... Show More
Job Requirements
- High school diploma or ged preferred
- 1 year customer service in a hospitality environment preferred
- Food handlers card (fh) - va state - ansi-approved food handlers certificate program within 30 days required
- Allergen awareness certification - va state - ansi-approved allergen awareness certificate program within 180 days required
Job Qualifications
- High school diploma or ged preferred
- 1 year customer service in a hospitality environment preferred
- Food handlers card certification required
- Allergen awareness certification required
- Knowledge of dietary restrictions and preferences
- Experience working with seniors or in healthcare dining preferred
- Ability to operate food service software/hardware
- Strong customer service and communication skills
- Ability to follow policies and procedures diligently
- Understanding of food safety and sanitation practices
Job Duties
- Follow standard service protocols as outlined in the Dining Service Training manual ensuring that residents and their guests are greeted and seated in a timely fashion and meals are delivered in a timely and gracious manner
- Understand and is sensitive to the needs and preferences of our seniors and their guests and professionally handle all requests or concerns regarding meal service as they arise
- Demonstrate commitment to customer service by working closely with the kitchen team to ensure that all orders are prepared accurately
- Demonstrate positive interaction and support to all team members to provide seamless, timely, and accurate meal service to the resident/guest and team
- Complete daily duties, ensuring all opening and closing side work is accomplished to include restocking supplies as needed, completion of cold food prep (as applicable), and other duties as assigned
- Assemble resident trays accurately according to menu/tray ticket information and ensure compliance to diet or allergy restrictions (where applicable)
- Exhibit knowledge of menu details and resident accounting procedures
- Knowledgeable in use of Food Service software/hardware utilized in obtaining resident orders at the table or bedside (as applicable)
- Adhere to all quality controls as it pertains to Dining Services
- Follow Policies and Procedures
- Exhibit safe food handling to eliminate the risk of food borne illness to include glove use, hair restraints, labeling, dating, temperature monitoring and food rotation
- Follow proper technique for serving and clearing tables
- Perform table set-up and break down of dining rooms while adhering to proper sanitation/disinfecting procedures in accordance with all regulatory requirements
- Assist in maintaining the self-respect, personal dignity, and physical safety of each resident we serve
- Utilize time management appropriately to complete assigned duties
- Is punctual and prepared to work in facility approved uniform for all scheduled shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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