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Waiting Room Attendant (Part-Time, 5A - 5:30P)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Employee assistance program

Job Description

Washington Regional Medical System is a distinguished community-owned, locally governed, non-profit healthcare system located in Northwest Arkansas, specifically in the vibrant city of Fayetteville. Known as one of the Best Places to Live in the country, Fayetteville provides an excellent backdrop for a healthcare organization that prioritizes compassionate, high-quality care. The medical center boasts 425 beds and has earned the prestigious title of the #1 hospital in Arkansas for five consecutive years according to U.S. News & World Report. This recognition highlights their commitment to outstanding healthcare service and clinical excellence. With over 3,400 dedicated team members across more than... Show More

Job Requirements

  • High school diploma or GED
  • CPR certification within 90 days of hire
  • Previous clerical experience
  • Previous customer service experience
  • Ability to engage positively with patients and guests
  • Capacity to maintain cleanliness
  • Comfortable answering phones
  • Ability to work in a diverse cultural and linguistic environment

Job Qualifications

  • High school diploma or GED
  • CPR certification required within 90 days of hire
  • Previous clerical and customer service experience required
  • Bilingual preferred

Job Duties

  • Provide excellent customer service to patients, family members, hospital staff, and physicians
  • Engage and interact with patients, guests, and staff in an appropriate, positive manner
  • Provide updates and relay information to surgery patients and guests as appropriate
  • Answer and respond to incoming phone calls in an appropriate and professional manner
  • Maintain cleanliness and restock hospitality station in Surgery waiting room

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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