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WAITER/WAITRESS (FULL TIME AND PART TIME)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Rotating Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Voluntary benefits including critical illness, accident, and hospital indemnity insurance

Job Description

Unidine is a reputable hospitality company and a proud member of the Compass Group, one of the largest foodservice companies worldwide. Known for its commitment to quality, diversity, and excellent service, Unidine specializes in culinary services across various industries, including healthcare, senior living, and corporate dining. The company focuses on nutritional care, flavor innovation, and customer satisfaction, building trusted relationships with clients and guests through tailored dining experiences. With a strong emphasis on career growth and associate wellbeing, Unidine offers attractive employment opportunities in a supportive and inclusive environment. The company's dedication to diversity and equality is reflected in its... Show More

Job Requirements

  • Previous serving experience preferred
  • ability to perform essential job functions
  • availability to work full-time or part-time schedules including rotating weekends
  • ability to provide excellent customer service
  • ability to communicate effectively with guests and staff
  • adherence to food safety and sanitation protocols
  • ability to handle cash transactions responsibly
  • ability to work in a team environment
  • flexibility and patience in addressing guest needs and complaints

Job Qualifications

  • Previous serving experience preferred
  • strong communication skills
  • ability to work in a fast-paced environment
  • knowledge of food safety and sanitation standards
  • basic understanding of special diets and allergens
  • ability to work flexible hours including weekends
  • team-oriented attitude
  • customer service skills
  • ability to handle cash transactions accurately

Job Duties

  • Promptly and warmly greet guests in the dining room
  • take food and beverage orders efficiently following established steps of service
  • deliver food promptly and professionally while maintaining safe food handling and sanitation standards
  • follow up periodically with guests to assist with additional needs or requests
  • demonstrate complete understanding of menu items and ingredients, advising guests on appropriate food and drink combinations
  • accommodate reasonable requests and note guest preferences
  • demonstrate knowledge of specialized diets and allergens
  • communicate directly with back-of-the-house staff to ensure orders are delivered correctly and special requests accommodated
  • exhibit exceptional communication skills and ability to work well with others
  • remain flexible and patient when interacting with guests and staff
  • collect tickets and follow proper cash handling procedures
  • promote a clean, safe, and neat dining environment
  • maintain confidentiality regarding personal or medical information shared by guests
  • promptly address complaints or issues and relay relevant information to supervisors
  • ensure dining room is properly set up before and after service periods and meets established sanitation standards
  • operate equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
  • collaborate with staff from other departments during special events and functions
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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