Compass Group

WAITER/WAITRESS

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance

Job Description

Compass Group is a global leader in foodservice management, driven by excellence and innovation. They operate in a variety of sectors including corporate dining, healthcare, education, sports and leisure, and more. Known for fostering an inclusive and supportive work environment, Compass Group emphasizes the personal and professional growth of their employees. They prioritize diversity, equity, and inclusion, ensuring a welcoming atmosphere for all candidates and associates. Their commitment to high-quality food service and hospitality has earned them trust and loyalty from clients worldwide. Compass Group actively embraces modern trends and uses technology to enhance both employee and customer experience, making... Show More

Job Requirements

  • Minimum age 18 years or older
  • ability to perform essential job functions satisfactorily with or without reasonable accommodation
  • availability to work full-time schedule 7:00 am to 3:00 pm, days may vary
  • capable of standing and walking for extended periods
  • prior experience in a food service or hospitality environment preferred
  • willingness to comply with company policies including drug-free workplace standards
  • legal eligibility to work in the United States

Job Qualifications

  • Previous serving experience preferred
  • ability to communicate effectively with guests and team members
  • knowledge of safe food handling and sanitation standards
  • understanding of dietary restrictions and allergen management
  • excellent interpersonal and customer service skills
  • ability to work flexible hours
  • high school diploma or equivalent preferred

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner, following established steps of service
  • delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • demonstrates knowledge of specialized diets and allergens as needed
  • communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
  • exhibits exceptional communications skills and demonstrates ability to get along well with others
  • remains flexible and patient when communicating with guests and staff
  • collects tickets and follow proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
  • promptly addresses complaints or issues
  • relays relevant information or complaints directly to supervisor
  • ensures that the dining room is properly set up prior to and after the service period
  • keeps area clean and neat while meeting established sanitation standards
  • operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
  • works with staff of other departments to perform job duties during special events and functions
  • performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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