Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits including Critical Illness Insurance
accident insurance
Hospital Indemnity insurance
legal services
And choice auto and home program
Job Description
TouchPoint Support Services, a part of Compass Group, is committed to delivering exceptional hospitality services in healthcare settings, specifically supporting Ascension Health hospitals across the United States. As a leading provider of foodservice management, TouchPoint's mission revolves around creating a supportive and healing environment for patients, their families, and visitors through attentive hospitality and excellent service. The company prides itself not only on the quality of its food and cleanliness but also on the compassion and dedication of its staff. With a core value focused on service to others, TouchPoint ensures that every aspect of its service contributes positively to... Show More
Job Requirements
- No prior experience required
- willingness to train
- open availability including weekends and holidays
- ability to perform physical tasks related to the role
- strong customer service orientation
- ability to maintain confidentiality of sensitive information
- reliable and punctual
- capable of standing and walking for extended periods
Job Qualifications
- High school diploma or equivalent preferred
- excellent communication and interpersonal skills
- ability to work collaboratively within a team
- basic math skills for cash handling
- ability to follow food safety and sanitation guidelines
- flexibility to work varied shifts including weekends and holidays
- willingness to learn and adapt in a fast-paced environment
Job Duties
- Promptly and warmly greet guests in the dining room
- take food and beverage orders efficiently following established steps of service
- deliver food promptly and maintain safe food handling and sanitation standards
- demonstrate knowledge of menu items and accommodate specialized diets and allergies
- communicate orders clearly to back-of-house staff and ensure special requests are met
- collect tickets and handle cash transactions properly
- maintain a clean, safe, and neatly arranged dining area
- address guest complaints and relay important information to supervisors promptly
- set up and clean dining room before and after service periods
- operate various equipment including telephones, soda machines, coffee machines, and fire extinguishers
- collaborate with other departments for special events and functions
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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