Compass Group

WAITER/WAITRESS

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Life insurance
Retirement Plan
Employee assistance program
flexible spending accounts
Discount Marketplace
Health and wellness programs
Paid Time Off
Uniform and laundering service

Job Description

Compass Group is a global leader in foodservice management and hospitality, renowned for serving millions of people every day through its extensive range of services that span numerous sectors including corporate dining, healthcare, education, sports venues, and travel locations. The company leverages its deep industry expertise and diverse portfolio to deliver exceptional culinary experiences while maintaining high standards of quality, innovation, and sustainability. At Compass Group, inclusivity, diversity, and equal opportunity stand at the core of their employment philosophy, fostering a workplace environment where all associates are valued and empowered to reach their full potential. With a strong commitment to... Show More

Job Requirements

  • Previous serving experience required
  • ability to work full time with varied days and hours
  • must be able to perform essential job functions satisfactorily
  • legal eligibility to work in the United States
  • compliance with company policies including maintaining a drug-free workplace
  • ability to respond to guest needs promptly and professionally
  • willingness to undergo training and follow established service standards

Job Qualifications

  • Previous serving experience
  • knowledge of food and beverage service procedures
  • ability to communicate effectively with guests and staff
  • understanding of food safety and sanitation standards
  • knowledge of menu items and ingredients
  • ability to accommodate special dietary needs
  • strong interpersonal skills
  • customer service orientation
  • basic cash-handling skills
  • ability to work flexible hours
  • ability to maintain confidentiality
  • willingness to collaborate with team members
  • physical ability to stand and walk for extended periods

Job Duties

  • Promptly and warmly greet guests in the dining room
  • takes food and beverages in an efficient manner following established steps of service
  • delivers food promptly and professionally
  • maintains safe food handling and sanitation standards
  • follows up periodically to assist with any additional needs or requests
  • demonstrates complete understanding of menu items and ingredients
  • advises guests on appropriate combinations of food and drinks when requested
  • accommodates reasonable requests and notes preferences
  • demonstrates knowledge of specialized diets and allergens
  • communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated
  • exhibits exceptional communications skills and demonstrates ability to get along well with others
  • remains flexible and patient when communicating with guests and staff
  • collects tickets and follows proper cash-handling procedures
  • promotes a clean, safe and neat environment for guests
  • maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
  • promptly addresses complaints or issues
  • relays relevant information or complaints directly to supervisor
  • ensures that the dining room is properly set up prior to and after the service period
  • keeps area clean and neat while meeting established sanitation standards
  • operates a variety of equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
  • works with staff of other departments to perform job duties during special events and functions
  • performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location