Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits including Critical Illness Insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
life insurance/AD&D
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Compass Group is a global leader in providing foodservice management and support services. Recognized for its commitment to quality, innovation, and guest satisfaction, Compass Group operates in numerous locations worldwide, delivering tailored services that meet the unique needs of each client. Within the hospitality industry, Compass Group has established a solid reputation for excellence and is continuously seeking passionate professionals who embrace teamwork, diversity, and customer-centric values. This opportunity is specifically focused at the Turkish Air location at 1 Saarinen Circle Terminal B in Sterling, VA, an environment that exemplifies efficiency and exceptional customer service in a fast-paced setting. The... Show More
Job Requirements
- Prior customer service experience
- ability to work full time Saturday through Wednesday with varied hours
- effective communication skills
- capability to handle cash transactions
- knowledge of food safety standards
- capacity to maintain confidentiality
- ability to operate relevant restaurant equipment
- willingness to work collaboratively with team members
- readiness to address guest complaints professionally
- willingness to perform additional duties as needed
Job Qualifications
- High school diploma or equivalent
- prior customer service experience
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of food safety and sanitation standards
- ability to handle cash and follow cash-handling procedures
- flexibility to work varied hours including weekends
- basic knowledge of menu items and dietary considerations
- ability to maintain confidentiality
- teamwork and collaboration skills
Job Duties
- Promptly and warmly greet guests in the dining room
- takes food and beverage orders efficiently following established service steps
- delivers food promptly and professionally while maintaining safety and sanitation standards
- follows up periodically to assist with any additional guest needs or requests
- demonstrates complete understanding of menu items and ingredients
- advises guests on appropriate food and drink combinations and accommodates special dietary requests
- communicates directly with back-of-the-house staff to ensure order accuracy and special accommodations
- exhibits exceptional communication skills and maintains patience and flexibility with guests and staff
- collects tickets and follows proper cash-handling procedures
- promotes a clean, safe, and neat environment for guests
- maintains confidentiality of personal or medical information
- promptly addresses complaints or issues and relays relevant information to supervisors
- ensures proper dining room setup before and after service
- operates equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
- collaborates with other departments during special events and functions
- performs additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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