Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Standard Hours
Flexible
Benefits
Instapay
High interest savings
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee assistance program
Paid Time Off
Job Description
Loud City Hospitality, home of the NBA Thunders, is a dynamic and vibrant hospitality company closely associated with the exciting world of professional basketball. As a proud partner and host of the NBA Thunders, Loud City Hospitality operates within the entertainment and sports hospitality sector, specializing in delivering exceptional food and beverage services during high-energy sports events and other entertainment functions. The company is committed to providing memorable experiences to fans and guests through superior service, innovative culinary offerings, and a passionate team environment. Loud City Hospitality is synonymous with high-quality service, attention to detail, and a deep love of... Show More
Job Requirements
- High school diploma or equivalent
- ability to work evenings, weekends, and holidays
- capable of standing and walking for extended periods
- excellent communication skills
- ability to follow instructions and work independently
- physical ability to lift up to 25 pounds
- willingness to work in a fast-paced, team-oriented environment
- legal authorization to work in the US
Job Qualifications
- High school diploma or equivalent
- previous experience in food and beverage service preferred but not required
- excellent communication and interpersonal skills
- ability to work well in a team environment
- knowledge of food safety and sanitation practices preferred
- strong customer service orientation
- basic math skills for cash handling
- ability to remain flexible and patient in a fast-paced environment
Job Duties
- Promptly and warmly greet guests in the dining room
- takes food and beverages in an efficient manner following established steps of service
- delivers food promptly and professionally
- maintains safe food handling and sanitation standards
- follows up periodically to assist with additional needs or requests
- demonstrates complete understanding of menu items and ingredients
- advises guests on appropriate combinations of food and drinks when requested
- accommodates reasonable requests and notes preferences
- communicates directly with back-of-the-house staff to ensure correct order delivery and special requests
- exhibits exceptional communication skills and ability to get along well with others
- remains flexible and patient when communicating with guests and staff
- collects tickets and follows proper cash-handling procedures
- promotes a clean, safe, and neat environment for guests
- maintains high level of sensitivity and confidentiality regarding personal or medical information
- promptly addresses complaints or issues and relays information directly to supervisor
- ensures that dining room is properly set up before and after service period
- operates a variety of equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines
- works with staff of other departments during special events and functions
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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