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Job Overview
Employment Type
Temporary
Part-time
Hourly
Seasonal
Compensation
Hourly
Exact $12.62
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Tips
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
inclusive work environment
Job Description
Spearhead Hospitality is a distinguished boutique hospitality management company based in Chicago, renowned for its exceptional portfolio that includes iconic establishments such as the Robey Hotel, Canal Street Eatery & Market, Valedor, and Cache. With a strong foothold in the hospitality industry, Spearhead Hospitality is committed to delivering unparalleled guest experiences by maintaining high standards of service and operational excellence. The company is continuously expanding its portfolio with the potential for additional properties under its management, demonstrating its dynamic growth and influence in the hospitality sector.
The Robey Hotel, one of the flagship properties within this portfolio, is ... Show More
The Robey Hotel, one of the flagship properties within this portfolio, is ... Show More
Job Requirements
- high school diploma or equivalent
- 1-4 years related experience and/or training
- ability to work opening and closing shifts, holidays and long shifts if necessary
- availability to work weekends
- flexibility to work AM/PM shifts
- ability to deal with guests in a professional manner
- maintain a professional appearance
- strong sense of urgency
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- ability to speak effectively before groups of customers or employees
Job Qualifications
- 1-4 years related experience and/or training
- ability to work opening and closing shifts, holidays and long shifts if necessary
- availability to work weekends
- flexibility to work AM/PM shifts
- professional manner when dealing with guests
- maintain a professional appearance
- strong sense of urgency
- ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- ability to speak effectively before groups of customers or employees of organization
Job Duties
- Accommodate guests by making each individual feel welcome and being on the floor at all times
- detailed knowledge about the menu, bar menu, and beverage list
- present menu, answer questions, and make suggestions regarding food, beverage and service
- aware of service flow, dining time/hours, and adjust guest's individual needs
- anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- communicate guest orders including any special needs or requests to the kitchen
- coordinate food timings
- check completed kitchen orders with the guest's original order
- transport items to the guest table in a timely manner to ensure proper food quality
- properly and accurately close guest checks
- process cash and credit card payments
- breakdown, clean and set-up of tables, buffets, and food stations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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