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Job Overview
Employment Type
Full-time
Benefits
employee discount
Health Insurance
Job Description
Norwegian Cruise Line is a renowned global cruise company recognized for offering exceptional travel experiences across some of the world's most breathtaking destinations. As a leading cruise operator, Norwegian Cruise Line combines luxury, entertainment, and superior customer service to ensure that every guest aboard their vessels experiences unforgettable moments. With a fleet of innovative ships and a commitment to excellence, Norwegian Cruise Line prides itself on creating immersive vacation experiences that blend adventure, relaxation, and world-class dining.
The company is currently seeking dedicated and passionate Waiters to join their prestigious restaurant team aboard the Pride of America C... Show More
The company is currently seeking dedicated and passionate Waiters to join their prestigious restaurant team aboard the Pride of America C... Show More
Job Requirements
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star to 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star to 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Performs other related duties as assigned or as directed
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out the policies and procedures appropriate for his/her position
- Ensures that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- Complies with sequence of service for food and beverage and directs and instructs Assistant Waiters to ensure timeliness of service to guests
- Resolves any service and/or product deficiencies that may occur, to ensure satisfaction of service with guests in assigned station
- Performs other jobs as assigned, to include but not limited to manning non-cooking buffet action stations (i.e. carving station, dessert station), deliver amenities on embarkation day, assists with Room Service deliveries when needed, assists with private parties and functions, assists with conducting service training with Assistant Waiters and Restaurant Stewards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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