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Job Overview
Employment Type
Full-time
Benefits
employee discount
Health Insurance
Job Description
Norwegian Cruise Line is a renowned cruise company that offers world-class vacations aboard a fleet of innovative ships. Known for its commitment to delivering exceptional guest experiences and unparalleled service, Norwegian Cruise Line combines vacation and adventure with luxury and comfort on the open sea. The company fosters a dynamic and diverse work environment that encourages growth, teamwork, and creativity, making it a leading employer in the hospitality and travel industry. With routes that explore breathtaking destinations worldwide, Norwegian Cruise Line creates unique opportunities for employees to embark on exciting careers and be part of a vibrant culture that values... Show More
Job Requirements
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in a 3 Star to 4 Star land-based hotel or resort, free-standing restaurant with at least 180 seats or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Must have a professional appearance and good hygiene
- Respect for all co-workers and guests
- Able to work 7 days a week
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in a 3 Star to 4 Star land-based hotel or resort, free-standing restaurant with at least 180 seats or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passion for hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Able to work seven days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Perform other related duties as assigned or as directed
- Be familiar with the Safety and Environmental Protection Policy and the SEMS and carry out policies and procedures appropriate for the position
- Ensure assigned station is properly cleaned and set-up at the end of the meal period and complete all assigned side-work
- Comply with sequence of service for food and beverage and direct and instruct Assistant Waiters to ensure timeliness of service to guests
- Resolve any service or product deficiencies to ensure satisfaction of guests in assigned station
- Perform other jobs as assigned including manning buffet action stations, delivering amenities on embarkation day, assisting with Room Service deliveries, private parties and functions, and conducting service training with Assistant Waiters and Restaurant Stewards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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