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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Flexible
Benefits
employee discount
Health Insurance
Job Description
Norwegian Cruise Line is a globally recognized leader in the cruise industry, known for delivering unparalleled vacation experiences to guests from all around the world. Specializing in various breathtaking itineraries, the company has earned its prestigious reputation by combining innovative ships with exceptional customer service and unique onboard offerings. Among its fleet, the Pride of America stands out as a gem, providing passengers with the extraordinary opportunity to explore the Hawaiian Islands in luxurious comfort.
The hospitality team aboard Norwegian Cruise Line’s Pride of America is dedicated to creating memorable dining and entertainment experiences for all guest... Show More
The hospitality team aboard Norwegian Cruise Line’s Pride of America is dedicated to creating memorable dining and entertainment experiences for all guest... Show More
Job Requirements
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star - 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Qualifications
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in 3 Star - 4 Star land-based hotel/resort, free-standing restaurant with at least 180 seats, or previous shipboard experience in a similar position
- Minimum of one year experience selling and serving wine and other beverage products
- Passionate about hospitality and customer service driven
- Professional appearance and good hygiene
- Respect for all co-workers and guests
- Pride in work by creating positive energy, excitement and fun
- Able to work seven days a week
Job Duties
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities
- Perform other related duties as assigned or as directed
- Be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out policies and procedures appropriate for the position
- Ensure that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete
- Comply with sequence of service for food and beverage, and direct and instruct Assistant Waiters to ensure timeliness of service to guests
- Resolve any service and/or product deficiencies that may occur, to ensure satisfaction of service with guests in assigned station
- Perform other jobs as assigned, including manning non-cooking buffet action stations, delivering amenities on embarkation day, assisting with Room Service deliveries, assisting with private parties and functions, and conducting service training with Assistant Waiters and Restaurant Stewards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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