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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
H-E-B is a renowned supermarket chain known for its commitment to providing high-quality products and excellent customer service across a broad range of departments, including bakery, deli, and prepared foods. As a large and respected retailer in the grocery industry, H-E-B emphasizes food safety, sanitation, and superior customer experience. The company prides itself on its well-maintained and well-stocked departments that serve diverse customer needs efficiently in a fast-paced retail environment. Employees at H-E-B enjoy a supportive work culture focused on growth, teamwork, and customer satisfaction.
The position of Food Service Representative at H-E-B is integral to maintaining the quality ... Show More
The position of Food Service Representative at H-E-B is integral to maintaining the quality ... Show More
Job Requirements
- HS Diploma or GED or equivalent
- completion of company orientation upon hire
- food safety and sanitation training upon hire
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
Job Qualifications
- Knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- high school diploma or GED or equivalent
- completion of company orientation upon hire
- food safety and sanitation training upon hire
Job Duties
- Provide superior customer service
- take orders from customers by telephone or in person
- answer customer questions regarding products
- assist customers with selections
- prepare, package, and merchandise fresh product effectively
- slice, package, label, rotate, and cull products for poor quality
- assist in technical areas such as basic set-up and clean-up processes
- use suggestive selling techniques and basic product knowledge
- clean and sanitize display cases
- operate and maintain equipment properly
- comply with food safety and sanitation standards
- comply with department and store operating procedures
- record production and shrink to aid in production planning (Bakery)
- assist in baking, frying, and decorating (Bakery)
- cull bakery products for poor quality and expiration dates
- take care of service counter customers (Deli)
- use ordering system applications and Fresh Production Planner (Deli)
- perform inventory management processes such as MSI and PAW
- ensure catering orders are prepared and ready for customer pickup
- perform all sanitation and maintenance tasks for Deli slicers
- serve and package products at customer request (Prepared Foods)
- educate customers on preparation and reheating instructions of prepared foods
- prepackage condiments for prepared food items
- cut, slice, dice, chop food in preparation for chef
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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