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VP, Client Experience

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Food provided

Job Description

BarkleyOKRP is one of the largest full-service independent agencies in the U.S., renowned for helping brands not only win attention but also retain it through innovative ideas that create lasting impact. As a Big Indie agency, BarkleyOKRP offers integrated expertise that spans beyond traditional advertising, fostering creativity and strategic thinking to deliver exceptional outcomes for clients. The agency has earned recognition as a five-time Ad Age A-List honoree, a testament to its ability to produce gravity-defying ideas that truly get noticed in the marketplace. Furthermore, BarkleyOKRP is a Certified B Corporation, which reflects its commitment to social and environmental responsibility,... Show More

Job Requirements

  • Bachelor's degree in marketing, business, communications, or related field
  • minimum 8 years experience in client leadership roles within advertising or marketing agencies
  • proven success managing multi-client portfolios
  • excellent communication and negotiation skills
  • ability to lead cross-functional teams
  • strong financial management and forecasting capabilities
  • commitment to fostering inclusive workplace culture

Job Qualifications

  • Experience as trusted advisor to client leadership including VP and CMO
  • expertise in integrated production
  • knowledge of channel planning and media
  • experience building and executing growth marketing plans
  • proven track record in mentoring and developing talent
  • experience operationalizing and expanding client contracts
  • skill in developing work scopes and staffing plans
  • familiarity with budgeting, forecasting, and revenue reporting
  • strong curiosity and commitment to skill building

Job Duties

  • Lead and balance multiple client relationships
  • act as expert advisor on client business and brand strategies
  • proactively manage client issues and escalate when necessary
  • advocate for whole brand thinking and creative excellence
  • manage resourcing and financial aspects of client projects
  • foster a diverse and inclusive team environment
  • oversee financial forecasting, billing, and revenue tracking

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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