Home

Jobs

Event Coordinator in Dearborn

Volunteer Program Coordinator

ACCESS

Volunteer Program Coordinator

Dearborn, MI, USA|Onsite

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Employee assistance program

Job Description

ACCESS is a dedicated nonprofit organization committed to improving community well-being through volunteerism and active community engagement. Known for its proactive approach to community development, ACCESS focuses on fostering meaningful connections between individuals and various local projects that address social, educational, and outreach needs. As a nonprofit, ACCESS relies heavily on its volunteer workforce to maintain and expand its programs, making volunteer coordination a critical component of its success. The organization is recognized for its supportive culture, innovation in volunteer management, and consistent engagement with community partners, schools, and corporations.

The Volunteer Program Coordinator at ACCESS plays a ... Show More

Job Requirements

  • Bachelor’s degree
  • Minimum two years of program coordination experience or equivalent
  • Knowledge of customer relationship building
  • Experience with database maintenance
  • Recruiting skills
  • Strong written and verbal communication skills
  • Ability to coordinate teams and manage multiple projects efficiently
  • Proficient with Microsoft Office
  • Ability to work independently and as part of a team
  • Excellent organizational skills
  • Ability to handle confidential information
  • Leadership and mentoring skills

Job Qualifications

  • Bachelor's degree in business, marketing, public relations, nonprofit management, communications, or related field
  • At least two years of experience in coordinating a program or an equivalent combination of experience, education, and/or training approved by Human Resources
  • Knowledge of basic concepts, principles and practices of customer relationship building
  • Skilled in excellent team coordination abilities
  • Skilled in excellent written and verbal communication skills and able to communicate in a positive, polite, and respectful manner
  • Attention to detail and strong organization skills
  • Demonstrated leadership, coaching, and mentoring skills
  • Ability to manage client relationships
  • Innovative mindset
  • Proficient in operating standard office equipment and software applications including Microsoft Office
  • Limited proficiency operating volunteer database systems
  • Ability to communicate effectively both orally and in writing with diverse people
  • Ability to take initiative, conduct community outreach, and attend events
  • Ability to work both independently and as part of a team
  • Strong planning and workload management skills
  • Ability to track progress on tasks and handle follow-up
  • Ability to handle confidential information sensitively
  • High level of attention to detail
  • Skills in analyzing and troubleshooting problems
  • Flexibility and ability to work within existing limitations
  • Excellent organizational skills to manage schedules, tasks, and resources efficiently
  • Capable of structuring approaches to handle diverse volunteer needs and ensure smooth functioning
  • Strong customer service skills
  • Ability to be constructive, flexible, and calm under pressure

Job Duties

  • Meet with departments regularly and assess the various program needs for volunteers in events or public work
  • Work with department managers and Human Resources to develop volunteer descriptions for different roles
  • Execute and ensure compliance with ACCESS volunteer process along with background checks
  • Recruit volunteers through various techniques such as job boards, education instructions, job fairs, and via partner organizations
  • Develop and execute a successful volunteer award program
  • Coordinate volunteer teams for department projects, events, and community outreach efforts
  • Work closely with local schools, corporations, and other local institutions to recruit volunteers
  • Communicate with clients, stakeholders, employers and the public about volunteers needed for projects and events
  • Engage board members and donors, stakeholders in volunteer opportunities
  • Conduct volunteer orientation, onboarding and training
  • Build a strong pipeline for volunteers, and communicate with them regularly to keep them updated on events, responsibilities, expectations
  • Bring together various elements or individuals to complete a project and ensure that we have enough volunteers to complete the project
  • Maintain updated and accurate volunteer records, metrics, time sheets and files
  • Create and oversee a volunteer database and work to integrate it with the donor database
  • Attend job fairs and other events representing ACCESS and its various programs to recruit volunteers
  • Ensure volunteer experience is organized, efficient, meaningful, and engaging for volunteers
  • Disseminate information for upcoming volunteer opportunities and events to the public
  • Develop a volunteer engagement strategy to ultimately retain volunteers long-term
  • Operate standard office equipment and use required software applications
  • Perform other duties and responsibilities as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: