Job Overview
Compensation
Type:
Hourly
Rate:
Range $19.50 - $23.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule
Job Description
The Volunteer Services Coordinator role is a critical position within a healthcare organization dedicated to providing comprehensive support to patients, families, and healthcare staff through carefully coordinated volunteer services. The organization hiring a Volunteer Services Coordinator is committed to offering compassionate care across a range of settings including home care, inpatient units, and long-term care facilities. This healthcare provider emphasizes core values such as innovation, integrity, collaboration, celebration, and education, driving a mission to not only serve patients and families but to create meaningful community engagement and education about their services, especially in end-of-life care.
This healthcare provider thrives... Show More
This healthcare provider thrives... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in volunteer coordination or healthcare volunteer services
- Proficiency with electronic medical record systems
- Strong communication and interpersonal skills
- Ability to manage multiple volunteer assignments simultaneously
- Capacity to work independently and as part of a team
- Commitment to maintaining confidentiality and regulatory compliance
Job Qualifications
- Experience in volunteer coordination or related field
- Strong interpersonal and communication skills
- Ability to use electronic medical records (EMR) systems
- Knowledge of regulatory standards affecting healthcare volunteer programs
- Excellent organizational and multitasking abilities
- Ability to work independently and make informed decisions
- Experience with community outreach and volunteer recruitment
Job Duties
- Fill patient and family support volunteer requests in home care, inpatient units, and long term care facilities with qualified and compliant volunteers
- Fill volunteer requests for events and administrative functions with qualified and compliant volunteers
- Review electronic medical record (EMR) database workflow for volunteer requests, alerts, and death notices daily
- Master understanding of various volunteer positions, responsibilities and limitations
- Assign volunteers by monitoring volunteer requests throughout the day ensuring assignments are filled in a timely and appropriate manner
- Communicate with the patient/caregiver/staff when the request is received exploring the need being addressed and ability of volunteer services department to meet this need
- Documentation is completed in the EMR within 24 hours noting the receipt of the referral and ability to fill or not fill with a volunteer
- Assign volunteers to service on the basis of program needs and the volunteers’ interests and skills
- Communicate with appropriate staff and volunteers about all assignments or changes in assignments
- Maintain and update the volunteer assignment calendars keeping them current
- Support recruitment of new volunteers through community involvement and outreach
- Assist with interviewing, selection and compliance procedures in preparation for new volunteer onboarding
- Coordinate and attend volunteer training, performance appraisals, education and appreciation events
- Orient facility volunteers to assigned SNFs, ALFs, and HHG
- Review and monitor written reports as assigned
- Maintain working knowledge of all regulatory standards affecting the volunteer department
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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