Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $20.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
401(k) with Company Match
Career advancement opportunities
National recognition programs
Local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement
Fleet vehicle program
Paid Time Off
Paid holidays
wellness programs
Education support
Tuition Assistance
Continuing Education Units
Life insurance
long-term disability insurance
voluntary benefits
Job Description
Heartland Hospice, part of Gentiva, is a nationally recognized leader in hospice care, palliative care, home health care, and advanced illness management. With nearly 600 locations and thousands of dedicated clinicians across 38 states, Heartland Hospice is committed to providing compassionate care in the comfort of patients' own homes. Established with a mission to support individuals and families during the most challenging times of their lives, Heartland Hospice fosters a collaborative environment where kindness, empathy, and professionalism are deeply valued. The organization prides itself on delivering a broad range of services through a family of trusted brands including Gentiva Hospice,... Show More
Job Requirements
- CPR certification
- valid driver’s license, reliable transportation, and current auto insurance
- ability to work with terminally ill patients and their families
- strong organizational skills
- effective communication abilities
- proficiency with Microsoft Office
- ability to work independently and with a team
- compliance with state-specific requirements where applicable
Job Qualifications
- CPR certification
- valid driver’s license, reliable transportation, and current auto insurance
- deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families
- ability to build rapport with volunteers, staff, and community partners
- strong organizational and record-keeping abilities
- excellent verbal and written communication skills
- proficiency in public speaking and group facilitation
- flexible, empathetic, and capable of working independently and collaboratively
- competent in Microsoft Office and other basic office equipment
- bachelor’s degree preferred or at least four years of related experience
- previous experience in healthcare, hospice, or volunteer administration preferred
Job Duties
- Supervise all volunteer activity within the designated service area
- Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement
- Assess patient and family needs for volunteer services and coordinate appropriate placements
- Recruit, train, and retain administrative, direct care, vigil, and bereavement volunteers
- Facilitate volunteer orientation and annual training requirements
- Ensure completion of health screening requirements such as TB tests and health questionnaires
- Serve as liaison between volunteers and staff to promote strong communication
- Represent the volunteer program at interdisciplinary team meetings and in the community
- Maintain accurate and up-to-date volunteer records including visit documentation, evaluations, and monthly statistics
- Participate in the hospice’s quality assessment and performance improvement activities
- Support volunteers with regular communication and mentoring
- Serve as a backup volunteer when needed
- Assist with reviewing and updating volunteer policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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