Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.50
Work Schedule
Flexible
Benefits
competitive pay
401(k) with Company Match
Career advancement opportunities
National recognition programs
Local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement or fleet vehicle program
Paid Time Off
Paid holidays
wellness programs
Education support
Tuition Assistance
free Continuing Education Units
Life insurance
long-term disability insurance
voluntary benefits
Job Description
SouthernCare, part of Gentiva, is a respected leader in hospice care, palliative care, home health care, and advanced illness management. With nearly 600 locations across 38 states, SouthernCare offers compassionate care in the comfort of patients' homes. The organization is dedicated to supporting patients and families through some of the most challenging times in their lives, providing expert care to those coping with illness, injury, or terminal diagnoses. SouthernCare's family of trusted brands includes Hospice care providers like Gentiva Hospice and Heartland Hospice, palliative care services like Empatia Palliative Care, home health care through Heartland Home Health, and advanced illness... Show More
Job Requirements
- CPR certification required
- valid driver's license, reliable transportation, and current auto insurance required
- flexible, empathetic, and capable of working independently and collaboratively
- must maintain compliance with Medicare Hospice Conditions of Participation volunteer requirements
- must complete health screening requirements
- excellent verbal and written communication skills required
- proficiency in public speaking and group facilitation required
Job Qualifications
- CPR certification
- valid driver's license, reliable transportation, and current auto insurance
- deep understanding of hospice philosophy and emotional needs of terminally ill patients and families
- ability to build rapport with volunteers, staff, and community partners
- strong organizational and record-keeping abilities
- excellent verbal and written communication skills
- proficiency in public speaking and group facilitation
- flexible, empathetic, and capable of working independently and collaboratively
- competent in Microsoft Office and basic office equipment
- bachelor's degree preferred or four years of related experience
- previous experience in healthcare, hospice, or volunteer administration preferred
Job Duties
- Supervise all volunteer activity within the designated service area
- Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement
- Assess patient and family needs for volunteer services and coordinate appropriate placements
- Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers
- Facilitate volunteer orientation and annual training requirements
- Ensure completion of health screening requirements such as TB tests and health questionnaires
- Serve as liaison between volunteers and staff to promote strong communication
- Represent the volunteer program at interdisciplinary team meetings and in the community
- Maintain accurate and up-to-date volunteer records including visit documentation, evaluations, and monthly statistics
- Participate in the hospice's quality assessment and performance improvement activities
- Support volunteers with regular communication and mentoring
- Serve as a backup volunteer when needed
- Assist with reviewing and updating volunteer policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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