voco Sandpiper All-Inclusive Resort - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability income
Long-term disability income
term life insurance
AD and D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our dynamic hospitality team as a Front Desk Agent, the essential gateway to exceptional guest experiences at a well-established hotel known for its commitment to comfort and service excellence. The Front Desk Agent serves as the face of our property, providing warm greetings, seamless check-ins, and friendly farewells that set the tone for our guests' stay. This role is pivotal in upholding our reputation as a welcoming and efficient hotel where every interaction is personal and every guest feels valued and cared for. Our hotel prides itself on blending traditional hospitality values with modern service standards, and as a... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Familiarity with hotel management software and Microsoft Office suite
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Friendly and professional demeanor
- Availability to work flexible hours
Job Qualifications
- High school diploma or equivalent
- Experience in hotel front desk or related hospitality role preferred
- Proficiency with hotel management software
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Problem-solving skills and ability to handle difficult situations calmly
Job Duties
- Provide warm and welcoming customer service to all guests
- Manage check-in and check-out procedures efficiently
- Handle guest inquiries and requests with professionalism
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Process reservations and maintain accurate records
- Resolve guest complaints and issues promptly
- Maintain the front desk area clean and organized
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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