Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
Birthday Bonus Pay
Vitamin Bucks
Holiday pay
Paid Time Off
Paid Nutrition Education
Crew member discount
Regular pay increases
Advancement opportunities
Health and Wellness Program
Employee assistance program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid medical leave
short-term disability insurance
Life insurance
voluntary benefits
retirement savings plan
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health savings account
Job Description
Natural Grocers is a reputable grocery store chain dedicated to promoting health and wellness through natural and organic products. Established with a mission to empower communities by providing access to the highest quality natural foods, vitamins, and supplements, Natural Grocers stands out in the retail grocery industry for its commitment to quality, integrity, and customer-centric service. As a company, it is known for fostering a supportive and inclusive work environment where employees, referred to as Crew Members, are encouraged to grow professionally while contributing to the company’s goal of enhancing customer wellbeing.
This opportunity is for the position of Vita... Show More
This opportunity is for the position of Vita... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of experience in grocery or retail environment
- 1 year of experience supervising others
- 1 year of experience in vitamins or supplements
- ability to pass and maintain food safety certifications
- strong customer service skills
- able to manage multiple priorities
- cashier training and currency counting skills
- proficiency in MS Office applications
- ability to work flexible hours including evenings, weekends and holidays
Job Qualifications
- High School diploma, GED or equivalent preferred
- 1 year of experience in grocery or retail environment preferred
- natural foods background is a plus
- 1 year of experience supervising others preferred
- 1 year of experience in vitamins/supplements preferred
- ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
- ability to manage changing priorities and to stay focused with the task at hand
- possess a sense of urgency in the completion of tasks
- possess excellent customer service skills
- highly organized with great attention to detail
- ability to take direction and follow through
- must be cashier trained and able to count currency
- proficient in MS Word, Excel and Outlook
Job Duties
- Providing world class customer service and a positive customer experience as the number one priority daily
- exemplifying integrity, responsibility, and excellence and adhering to all policies
- creating inviting, full and shopable departments
- assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels
- assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing
- ensuring all in-stock products and conditions meet company standards
- offering and following up on special orders
- merchandising shelves, endcaps and dynamic displays
- assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
- assisting in training and monitoring of department personnel including assigning and following up on tasks
- conducting active and passive demos
- working with the department managers to address performance issues within the department
- supporting store opening and closing activities including Daily Sales Report and cash handling and cashier closeout responsibilities
- handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
- maintaining the safety and security of customers and employees
- answering customer questions per company standards and policies, including the use of Health Supportive Statements and or statements of nutritional support
- continually increasing product knowledge
- using SAP and inventory management software, emailing and utilizing other IS programs as needed
- working a schedule based on store needs which includes evenings, weekends, holidays
- position requires working five days, 40 hours per week and attending mandatory store meetings
- this position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store
- although this is a general outline of job responsibilities all employees are expected to be 'hands on' and do whatever it takes to get the job done and make the company thrive
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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