Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Weekend Shifts
Benefits
Birthday Bonus Pay
Vitamin Bucks
Holiday pay
Paid Time Off
Paid Nutrition Education
good4u Crew Member Discount
Npower program
Regular Scheduled Pay Increases
Advancement opportunities
Career Development
Health and Wellness Program
Employee assistance program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid medical leave
company paid short-term disability insurance
Company paid life insurance
voluntary benefits
retirement savings plan
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health savings account
Job Description
Natural Grocers is a well-established health food grocery chain dedicated to providing customers with natural and organic products that promote health and well-being. Renowned for its commitment to quality and community, Natural Grocers operates stores across various locations, offering a wide range of vitamins, body care items, organic groceries, and wellness products. They are focused on creating a positive shopping experience with an emphasis on superior customer service, knowledgeable staff, and carefully curated products that cater to customers seeking healthier lifestyles. The company values inclusion, diversity, and a supportive work environment where crew members can thrive both personally and professionally.... Show More
Job Requirements
- High school diploma, GED or equivalent preferred
- 1 year of experience in grocery or retail environment preferred
- 1 year of experience supervising others preferred
- 1 year of experience in vitamins/supplements preferred
- ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
- ability to manage changing priorities and to stay focused with the task at hand
- possess a sense of urgency in the completion of tasks
- possess excellent customer service skills
- highly organized with great attention to detail
- ability to take direction and follow through
- must be cashier trained and able to count currency
- proficient in MS Word, Excel and Outlook
Job Qualifications
- High school diploma, GED or equivalent preferred
- 1 year of experience in grocery or retail environment preferred
- natural foods background is a plus
- 1 year of experience supervising others preferred
- 1 year of experience in vitamins/supplements preferred
- ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
- ability to manage changing priorities and to stay focused with the task at hand
- possess a sense of urgency in the completion of tasks
- possess excellent customer service skills
- highly organized with great attention to detail
- ability to take direction and follow through
- must be cashier trained and able to count currency
- proficient in MS Word, Excel and Outlook
Job Duties
- Providing world class customer service and a positive customer experience as the number one priority daily
- exemplifying integrity, responsibility, and excellence and adhering to all policies
- creating inviting, full and shopable departments
- assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels
- assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing
- ensuring all in-stock products/conditions meet company standards
- offering and following up on special orders
- merchandising shelves, endcaps and dynamic displays
- assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
- assisting in training and monitoring of department personnel including assigning and following up on tasks
- conducting active and passive demos
- working with the department managers to address performance issues within the department
- supporting store opening and closing activities including daily sales report (DSR) and cash handling and cashier closeout responsibilities
- handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes including those for scheduled breaks
- maintaining the safety and security of customers and employees
- answering customer questions per company standards and policies including the use of health supportive statements and/or statements of nutritional support
- continually increasing product knowledge
- using SAP and inventory management software, emailing and utilizing other IS programs as needed
- working a schedule based on store needs which includes evenings, weekends, holidays
- position requires working five days, 40 hours per week and attending mandatory store meetings
- this position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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