Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Birthday Bonus Pay
vitamin bucks store credit
Holiday Pay for 5 Holidays
Paid Time Off
Paid Nutrition Education
Crew member discount
Customer appreciation and rewards program
Regular, Scheduled Pay Increases
Advancement opportunities
Health and Wellness Program
Employee assistance program
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Paid medical leave
company paid short-term disability insurance
Company paid life insurance
voluntary benefits
Retirement savings plan 401k with company match
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account with Company Match
Job Description
Natural Grocers is a well-established grocery store chain specializing in natural and organic products. Founded with a commitment to health and wellness, the company has built a strong reputation for providing wholesome food options and supplements to health-conscious consumers. With a focus on quality and customer service, Natural Grocers operates numerous stores across the United States, offering a welcoming shopping environment and expert guidance to its customers. Their mission centers on empowering people to achieve better health through nutrition and education, fostering community well-being and sustainability.
The Vitamin Manager role at Natural Grocers is a critical position responsible for o... Show More
The Vitamin Manager role at Natural Grocers is a critical position responsible for o... Show More
Job Requirements
- High school diploma, GED or equivalent
- 1-2 years of retail experience preferably in grocery or natural foods
- experience supervising staff preferred
- experience in vitamins or supplements preferred
- ability to obtain and maintain food safety certification as required
- strong customer service skills
- proficiency with computer software including MS Word, Excel and Outlook
- ability to manage multiple priorities and work a flexible schedule including evenings, weekends, and holidays
- physical ability to lift and carry up to 50 lbs occasionally and frequent standing and walking during shifts
- excellent organizational and communication skills
- cashier training and ability to handle cash transactions
- willingness to perform hands-on tasks as necessary
Job Qualifications
- High school diploma, GED, or equivalent preferred
- 1-2 years of experience in retail experience in a grocery or retail environment
- natural foods background is a plus
- 1-2 years of experience supervising others preferred
- 1-2 years of experience in vitamins/supplements preferred
- ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
- ability to manage changing priorities and to stay focused with the task at hand
- sense of urgency in the completion of tasks
- excellent customer service skills
- highly organized with great attention to detail
- ability to take direction and follow through
- must be cashier trained and able to count currency
- proficient in MS Word, Excel and Outlook
Job Duties
- Providing world class customer service as a number one priority
- exemplifying integrity, responsibility, and excellence and adhering to all policies
- creating an inviting, full and shopable department
- ordering for the vitamin department and maintaining accurate inventory levels
- managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing
- ensuring all in-stock products/conditions meet company standards
- offering and following up on special orders
- merchandising shelves, endcaps and dynamic displays
- managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
- training and monitoring department personnel including assigning and following up on tasks
- working with other department managers to cross-train staff to accomplish all needed tasks
- conducting active and passive demos
- supervising the Nutritional Health Coach when the NHC is performing vitamin aisle duties
- assisting in interviewing and hiring for department needs
- working with the store manager to address performance and/or disciplinary issues within the department
- opening and closing of store, including DSR and the closing cash process
- handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes including those for scheduled breaks
- maintaining the safety and security of customers and employees
- occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse
- answering customer questions per company standards and policies including the use of structure/function statements and/or statements of nutritional support
- continually increasing product knowledge
- using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed
- working a schedule based on store needs which includes evenings, weekends, holidays
- position requires working five days, 40 hours per week and attending mandatory store meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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