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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,833.76 - $82,225.71
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Group Term Life Insurance
voluntary supplemental life insurance
Voluntary Long Term Disability Insurance
voluntary legal insurance
State of Florida retirement plan
Voluntary 457(b) deferred compensation
Retirement savings match
annual leave accrual
Sick leave accrual
Personal Days
Paid parental leave
Tuition assistance program
Employee assistance program
Job Description
Leon County Government is a public sector organization committed to enhancing the quality of life for its residents and visitors by providing excellent services and promoting economic growth. Within Leon County, the Office of Tourist Development plays a crucial role in marketing and promoting the Tallahassee area as a premier tourist destination. This office manages various visitor services programs and initiatives designed to attract and support visitors, thereby contributing positively to the local economy. With a dedicated team and resources, the Office of Tourist Development works collaboratively with local businesses, tourism partners, and community stakeholders to create memorable experiences for... Show More
Job Requirements
- Valid Florida driver's license with favorable driving record
- Ability to work before, during, and after Declared Local State of Emergency
- Bachelor’s degree in Management, Sales/Marketing, Business, or related field or extensive professional experience
- Minimum three years of related professional experience
- Strong interpersonal and communication skills
- Ability to supervise staff and manage volunteers
- Experience with inventory control and retail sales
- Proficiency in Microsoft Office and related software
- Willingness to work in a fast-paced, dynamic environment
- Commitment to providing excellent visitor services
- Ability to attend trade shows and participate in outdoor site inspections and tours
Job Qualifications
- Bachelor's degree in Management, Sales/Marketing, Business, or related field
- Minimum of three years of relevant professional experience
- Extensive professional experience may be considered in lieu of degree
- Proven supervisory and leadership skills
- Experience in retail sales management and e-commerce
- Strong knowledge of local tourism assets and visitor services
- Proficiency with Microsoft Office, NCR Silver POS, and Submittable or equivalent
- Excellent analytical, communication, and organizational skills
- Ability to work independently and exercise sound judgment
Job Duties
- Manage Visitor Services functions and operations across two Visitor Information Centers
- Track and analyze visitor data to inform strategic decision-making
- Coordinate group services for meetings, conventions, and leisure groups
- Lead outreach efforts at major events by managing informational and promotional displays
- Oversee inventory control and distribution of visitor guides and promotional materials
- Develop and expand the retail sales program including e-commerce management
- Recruit vendors and local artisans for Tallahassee-branded products
- Manage retail inventory, sales metrics, and sales accounting systems
- Design seasonal window and in-store displays
- Develop annual departmental plan and manage budgets
- Supervise visitor service representative staff and recruit volunteers
- Train and schedule staff and volunteers
- Manage staff personnel issues and approve timesheets
- Support Division Grant Program Manager with grant application cycles and award processes
- Coordinate assistance between grant recipients and Division resources to maximize investment
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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