Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Flexible Schedule
Employee Discounts
Job Description
Oklahoma Contemporary Arts Center is a vibrant and inclusive center for the arts located in Oklahoma City. Established in 1989 by businessman and philanthropist Christian Keesee along with Marilyn Myers, Director of the Kirkpatrick Foundation, Oklahoma Contemporary has grown into a regional 501(c)(3) nonprofit organization that celebrates contemporary culture and artistic expression. The center is dedicated to providing accessible and transformative art experiences for people of all ages and backgrounds. Through dynamic visual art exhibitions, performances, outdoor installations, public programs, and community initiatives, it invites visitors to engage with contemporary art in meaningful and inspiring ways. Admission to exhibitions is... Show More
Job Qualifications
- Bachelor's degree preferred
- supervisory experience in visitor services or related fields
- strong leadership and team management abilities
- experience in customer service or hospitality
- excellent verbal and written communication skills
- ability to analyze visitor data and trends
- proficiency in Microsoft Office
- experience with cultural institutions or arts organizations
- collaborative skills to work with multiple departments
- problem-solving and conflict resolution abilities
- sensitivity to cultural diversity and inclusion principles
- knowledge of best practices in visitor experience management
Job Duties
- manage welcome and ticketing operations for general admission, box office, and special events or exhibitions
- foster a positive and supportive team culture by setting clear goals, delegating tasks, establishing timelines, motivating staff, identifying training needs, and providing ongoing coaching
- address all team concerns with professionalism and resolve conflicts thoughtfully
- monitor team performance and coordinate opportunities for team-building and professional growth
- support hiring, on-boarding, training, and performance evaluations, including administering incentives and corrective action when needed
- ensure the team consistently monitors the condition, safety, and security of all public spaces
- lead daily briefings to keep the team updated and prepared
- collaborate with the Exhibitions team to support art stewardship and security needs
- develop and maintain front-line training programs, including materials that support visitors with diverse abilities
- partner with the Education department to ensure staff are informed on programs and visitor expectations
- participate in Exhibition and Development meetings to support planning, membership, and visitor engagement strategies
- recommend admissions policies and monitor visitor feedback
- recommend and implement workflow, staffing, technology, and budget enhancements to improve efficiency
- collaborate with internal departments to communicate public information
- work with the Director of Operations to support facility and security monitoring
- oversee cash-handling procedures
- lead reporting and analysis on attendance, retail performance, and trends
- manage department budget
- provide occasional support outside regular hours
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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