Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $21.00
Work Schedule
Day Shifts
Benefits
Free parking
Shop discounts
Cafe discounts
Employee assistance program
401K opportunities
AFLAC insurance
Paid discretionary time off
Job Description
The Taft Museum of Art (TMA) is a prominent cultural institution located in downtown Cincinnati, Ohio. Known for its rich collection of art and commitment to community engagement, the Taft Museum offers a unique and enriching experience for visitors of all ages. This small but distinguished art museum serves as a custodian of American and European masterpieces, ranging from paintings and decorative arts to sculptures. Established in a historic building that once served as the home of the Taft family, the museum blends historical significance with artistic excellence, making it a cherished landmark in the Cincinnati area. Dedicated to providing... Show More
Job Requirements
- Must be able to work in the evenings
- museum open Wednesday through Monday
- adhere to established departmental standard operating procedures
- well-groomed and attired in clean, crisp, well-maintained uniforms
- personable with excellent communication skills both in-person and on the phone
- computer savvy and able to operate POS system
- highly organized and able to handle multiple priorities
- punctual and reliable
- highly motivated, professional, creative, articulate, and goal-oriented
- ability to work independently and collaboratively
- ability to use a stepladder to reach merchandise
- flexible to work where and when needed
- passion for the arts preferred
- reliable transportation
- authorized to work in the US.
Job Qualifications
- High School Diploma, GED required, or National Career Readiness Certificate
- one or more years of customer or visitor service experience
- excellent communication skills
- strong desire to work with the public
- 18 years or older.
Job Duties
- Create an exceptional first impression with museum visitors
- greet everyone actively and engage all visitors from arrival to departure
- interact positively with visitors, members, trustees, donors, contractors, and vendors in person, by phone, and via email
- welcome visitors at the Admissions Desk, providing directions and answering questions
- communicate information about current and future programs and events
- enforce museum policies and guidelines to visitors
- ensure visitor problems are handled quickly and professionally
- answer phone calls and emails using proper etiquette
- manage and forward incoming calls and emails to appropriate team members
- check the number and type of reservations for the day using museum reservation systems
- recommend and complete sales transactions in the Museum Shop
- support café food sales and promote membership levels
- ensure accuracy and speed in all visitor transactions
- verify cash drop bag and cash drawer at shift end
- maintain displays and service areas by cleaning, stocking, and merchandising
- assist with café and meeting room setups
- float to help Café team during busy times
- perform other assigned duties as needed.
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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