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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $14.65
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Employee Discounts
Professional development opportunities
Job Description
The City of Lewisville operates a dynamic and welcoming Visitor Information Center that serves as a primary gateway for tourists, guests, and residents seeking to explore and enjoy the vibrant offerings the city has. As a community-oriented destination, Lewisville boasts a rich blend of accommodations, dining, shopping, festivals, a performing arts center, and a host of special events throughout the year. The center plays a critical role in not only providing exceptional customer service but also promoting tourism by educating visitors about all that Lewisville has to offer. With a commitment to "The Lewisville Way," the city emphasizes teamwork, accountability,... Show More
Job Requirements
- High school diploma or GED
- One year of customer service or related experience
- Must pass a pre-employment drug test
- Ability to work flexible schedule including evenings, weekends, and holidays
- Maintain professional appearance and conduct
- Ability to stand for extended periods and lift up to 40 pounds
- Good communication and organizational skills
- Respectful attitude toward diverse individuals
Job Qualifications
- High school diploma or GED required
- One year of customer service or related experience
- Knowledge of customer service principles
- Familiarity with local attractions and events
- Basic retail operations and point-of-sale experience
- Strong communication and interpersonal skills
- Ability to work in fast-paced environments
- Professional appearance and conduct
- Ability to work evenings, weekends, and holidays
Job Duties
- Provide excellent customer service to all visitors by greeting them and answering questions
- Manage phone calls, guide requests, mail distribution, and assist with promotional materials and online orders
- Maintain full knowledge of Lewisville’s tourism offerings including accommodations, attractions, dining, shopping, festivals, and events
- Engage visitors by educating and providing directions, brochures, and resources
- Assist with retail transactions using point-of-sale systems, manage inventory, and maintain merchandise displays
- Set up and break down outdoor community play activities and events
- Represent the City at special events promoting tourism and assisting with the sale of branded merchandise
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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