Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.65 - $17.17
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
discount programs
flexible scheduling
Job Description
The City of Lewisville operates a vibrant Visitor Information Center that serves as the gateway for tourists and visitors seeking to explore the rich culture, attractions, and opportunities this historic Texas city offers. Lewisville is known for its lively festivals, diverse dining scene, shopping experiences, and entertainment options, including a renowned performing arts center and special events. The city’s commitment to tourism is evident in its focus on providing excellent customer service and detailed information that encourages visitors to stay longer and engage more deeply with the local community. By promoting an inviting atmosphere through outdoor activities, appealing merchandise, and... Show More
Job Requirements
- High school diploma or GED
- one year of customer service or related experience
- must pass pre-employment drug test
- ability to work flexible schedule including evenings, weekends, and holidays
- maintain professional appearance and conduct
- follow safety and operational procedures
- ability to lift and carry up to 40 pounds occasionally
- capable of standing and walking for extended periods
- able to communicate clearly and work collaboratively
- maintain punctuality and flexibility
Job Qualifications
- High school diploma or GED
- one year of customer service or related experience
- knowledge of local attractions and tourism services
- proficient in retail operations and POS systems
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- attention to detail and organizational skills
- ability to maintain professional conduct and appearance
- capacity to work flexible schedules including evenings and weekends
Job Duties
- Provide excellent customer service to visitors
- answer phones and greet visitors at the front desk
- fulfill guide requests and handle mail distribution
- assist with local inquiries and online order processing
- maintain and organize tourism materials and brochure racks
- manage retail transactions and inventory using POS systems
- set up and break down outdoor play activities for community engagement
- represent the city at special events promoting tourism and branded merchandise
- ensure cleanliness and visual appeal of visitor spaces
- work flexible hours including evenings, weekends, and holidays to support operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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