City of Loveland

Visitor Center Assistant - Part Time

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $23.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Retirement 457 employee funded plan
Medical leave up to 48 hours accrued

Job Description

The City of Loveland, located in northern Colorado and renowned as the Sweetheart City, is a vibrant community known for its rich cultural scene and breathtaking natural surroundings. With over 300 days of sunshine annually and situated just 30 miles from the Rocky Mountain National Park, Loveland offers an ideal setting for residents and visitors alike. The city boasts nearly 500 sculptures and public art installations together with the world-famous Valentine Remail Program. As a dynamic cultural hub, Loveland is alive with arts, brewery, culinary delights, and shopping experiences. It hosts a variety of events, including concert and theatre productions,... Show More

Job Requirements

  • High school graduate or GED
  • two years previous work experience in customer service and clerical duties
  • experience with computerized cash register point-of-sale
  • proficiency with Microsoft Office applications
  • ability to communicate diplomatically and effectively with customers
  • good judgment and patience in customer interactions
  • ability to perform basic math for cash handling and report preparation
  • ability to type proficiently
  • willingness to work flexible hours including weekends
  • capability to handle frequent standing and walking
  • ability to assist with event setup and teardown
  • willingness to undergo a criminal background check and verification via E-Verify

Job Qualifications

  • High school graduate or GED
  • two years previous work experience performing customer service and clerical duties including high degree of public contact customer relations in a fast-paced environment
  • experience with computerized cash register point-of-sale POS
  • proficiency with Microsoft Office including Word Excel Outlook
  • previous retail merchandising experience preferred
  • some training in customer service preferred
  • ability to communicate effectively with co-workers and the general public
  • strong customer service skills with good judgment and patience
  • knowledge of point-of-sale systems
  • general working knowledge of standard office procedures and methods
  • typing proficiency
  • thorough knowledge of spelling punctuation grammar arithmetic and business English
  • ability to operate menu driven computer cash register system

Job Duties

  • Enhances Loveland Visitors Center image through positive courteous quality customer service
  • assist customers with tourism questions and provides accurate information related to current events and historic information
  • resolves customer issues and answers questions
  • registers accurate sales
  • prepares daily reconciliation and daily deposit of sales as well as the weekly deposit ensuring cash and credit card transactions remain in balance
  • stocks inventories and sets displays and store merchandise
  • processes invoices for payment
  • perform managerial opening and closing procedures
  • apply database and spreadsheet skills on a daily basis
  • provides clerical support such as typing work processing filing report calculation and compilation
  • orient and support volunteers for success in assisting and working with visitors
  • works as a tourism ambassador to inspire travel and build itineraries
  • shares Loveland's story with visitors from around the globe
  • master local resources for visitors providing accurate guidance and information as a regional ambassador
  • performs work during special events
  • assist with special event preparation and teardown
  • works offsite representing the City and region at events throughout the year

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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